Senior Scrum Master

$106,720 - $160,080/Yr

The Hartford - Hartford, CT

Full-time - Mid Level

Hartford, CT

10,001+ employees

Insurance Carriers and Related Activities

About the position

As a Senior Scrum Master at our company, you will play a pivotal role in ensuring that our Scrum teams adhere to Scrum principles and best practices. Your primary responsibility will be to coach the Scrum team, remove impediments, and escalate issues when necessary. You will partner closely with the Product Owner, IT Delivery Lead, and Business leadership to develop execution delivery plans and manage progress effectively. This position offers a hybrid work arrangement, requiring you to work in the office three days a week (Tuesday through Thursday). In this role, you will support and facilitate multiple Scrum teams across various functions, fostering Agile values and practices. You will collaborate with the Product Owner to prioritize backlog items based on business value, ensuring that they are ready for the team. Your facilitation skills will be crucial in enhancing team creativity and improving the efficiency of the development process. You will also drive release readiness activities and support release activities during deployment nights. As a coach, you will guide the teams towards greater independence over time, focusing on continuous improvement. You will inspect data to assess team performance and identify growth opportunities, utilizing tools like ‘Rally’ to showcase data and narratives. Additionally, you will drive risk identification and proactive risk mitigation, ensuring that risks and issues are communicated and escalated appropriately. Monitoring the flow of work (User Stories) and coordinating within the team to optimize work intake and flow will also be key responsibilities in this role.

Responsibilities

• Supports and facilitates generally +1 Scrum Teams in various functions by fostering Agile values and practices.
• Partners with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team.
• Facilitates team for better creativity and tries to improve the efficiency of the development team.
• Drives release readiness activities and associated tasks.
• Supports release activities during the night of deployment.
• Coaches the team(s) to become more independent over time with a focus on continuous improvement.
• Inspects data to assess team performance to identify growth opportunities.
• Utilizes ‘Rally' to showcase the data and resulting narrative.
• Drives risk identification and proactive risk mitigation.
• Ensures risks and issues are proactively communicated/escalated to appropriate levels.
• Monitors the flow of work (User Stories) and coordinates within the team to determine optimal work intake and flow in the delivery.

Requirements

• 3-5 years of relevant work experience, including Digital technology or project management fields.
• Scrum Master Certification (CSM).
• Experience in the insurance industry preferred (P&C, API, Digital experience).
• Knowledge of agile methodologies and frameworks such as Scaled Agile Framework (SAFe), Scrum, Kanban, etc.
• Experience with Agile lifecycle management tools such as Rally.
• Deep knowledge of Agile techniques: User Stories, Continuous Integration, Test Driven development, Automated Testing, Burndown metrics, velocity.
• Experience with Excel, PowerPoint, and MS Teams preferred.
• Strong collaboration and influence skills.
• Excellent written and communication skills.
• Self-motivated individuals with demonstrated ability to handle multiple high priority demands, manage expectations and achieve objectives.
• Able to handle large scope and high complexity within the agile teams.
• Candidate must be authorized to work in the US without company sponsorship.

Nice-to-haves

• Experience with additional Agile tools and methodologies.
• Familiarity with insurance industry regulations and standards.

Benefits

• Short-term or annual bonuses
• Long-term incentives
• On-the-spot recognition
• Comprehensive health insurance
• 401k retirement savings plan
• Paid time off and holidays
• Professional development opportunities
• Diversity, Equity, and Inclusion programs