Senior Security & Engineering Operations Manager

Zero Hash

Full-time - Senior

Remote

101-250 employees

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

Zero Hash is seeking an experienced IT/Security Leader to enhance the security operations and engineering processes within the organization. This role involves collaborating across teams, managing a dedicated IT/Security department, and ensuring the security architecture of Zero Hash's products. The position requires a strong focus on risk management, user accessibility, and compliance with industry standards, while also fostering relationships with stakeholders and supervising a team of technology professionals.

Responsibilities

• Lead a collaborative, service-oriented IT/Security department that guides Zero Hash's technology matters.
• Manage a team of 5-6 technology professionals, including mentoring, professional development, job supervision, and performance evaluation.
• Build trust, identify goals and pain points, and implement technology and IT operations solutions.
• Manage risk, user accessibility and administrative privileges, maintaining high levels of cybersecurity.
• Oversee the assessment of product security risks, vulnerabilities, and threats, developing strategies to mitigate those risks.
• Ensure effective onboarding and offboarding of employees and contractors.
• Provide best practice customer service to all users, monitoring and responding quickly to user requests or incidents.
• Develop and maintain requirements and standards for capabilities supporting security operations, threat detection, intelligence, and incident response functions.
• Architect, design, and implement security solutions, tools, and services to protect Zero Hash's cloud network environment.
• Ensure compliance with industry security standards, regulations, and certifications (e.g., ISO, SOC 2, NYDFS).
• Support the CISO in additional projects as needed.

Requirements

• 5+ years' experience in an IT, security, or engineering leadership role at firms with 200+ employees preferred.
• 5+ years' experience managing a team of IT/Security professionals.
• Demonstrated ability to gather requirements, vet, select, configure, deploy, and drive adoption of new systems/platforms.
• Excellent leadership and communication skills, with the ability to collaborate effectively across teams.
• Ability to manage priorities and resources to ensure end-user needs are met.
• Excellent customer service, communication, and organizational skills with a high level of attention to detail.
• In-depth knowledge of macOS and broad knowledge of productivity, collaboration, and communication tools.
• Familiarity with technologies such as Identity management, Endpoint Detection and Response, Anti-Virus, VPN, Zero Trust, Network protocols, Linux, Phishing email mitigation/response.
• Experience working with AWS services and tools such as ECR, EKS, CloudTrail, CloudWatch, SecurityHub, GuardDuty, Inspector, Shield, WAF, Secrets Manager, and Lambda.
• Deep understanding of cloud security, application security, and secure software development practices.
• Experience leading design and security reviews of cloud-based systems.
• Ability to work closely with software, infrastructure, and cloud engineers.
• Software development experience is a plus.
• Certifications such as CISSP, CISM, OSCP, GIAC, or CSSLP are a plus.

Nice-to-haves

• Experience with software development practices.
• Certifications such as CISSP, CISM, OSCP, GIAC, or CSSLP.

Benefits

• Chance to earn equity
• Maternity & Paternity leave
• WeWork Membership
• WFH Yearly Stipend
• L&D Stipend (after 6 months)