LexisNexis Risk Data Management - Alpharetta, GA
posted 4 months ago
LexisNexis Risk Solutions is seeking a Senior Site Reliability Engineer II to join our global engineering team. This position is open to applicants based in Alpharetta, GA, or those who prefer a fully remote work environment within the United States. The successful candidate will play a crucial role in shaping the operations and support for critical applications, customers, and projects. This role requires collaboration with Development, QA, IT Operations, and Customer Operations teams, emphasizing effective communication and problem-solving skills in a fast-paced working environment. The position also involves a transition to DevOps practices, agile support, and deployment processes, making it essential for the candidate to be adaptable and forward-thinking. As a Senior Site Reliability Engineer II, you will be responsible for leading complex reliability and toil reduction projects. This advanced professional role requires a deep understanding of system and application code, enabling you to make data-driven recommendations that balance customer, development, and operational needs. You will act as a subject matter expert, providing guidance to product and development teams to enhance reliability within a product group. Additionally, you will be involved in training and mentoring junior staff, ensuring a culture of learning and continuous improvement within the team. The role includes an on-call rotation for off-peak hours to maintain 24/7, 365 system availability, highlighting the importance of reliability in our operations. You will be expected to recommend service level objectives in partnership with product and development teams, master observability tools and techniques, and act as an escalation point during incidents. Your contributions will be vital in delivering resilient application stacks through Infrastructure as Code and other DevOps practices, as well as monitoring and supporting critical, high-revenue business applications.