Visa - Austin, TX
posted 3 months ago
As a Site Reliability Engineer at Visa, you will play a crucial role in ensuring the security and availability of our systems and applications, which handle an immense volume of transactions across the globe. Our operations are designed to be exceptionally reliable, with a focus on maintaining a secure environment for transactions that occur in fractions of a second. With millions of cyberattacks targeting our infrastructure, your primary responsibility will be to remediate any security findings promptly and ensure that our environments remain operational without any outages. You will be expected to conduct root cause analyses within hours of any incidents and ensure that all findings are addressed in the production environment after thorough testing in lower environments. In this role, you will take ownership of the environment, tracking all planned and ongoing activities. You will be responsible for deploying new code and regularly analyzing the environment for potential improvements. Automation will be a key focus, as you will work to increase self-healing capabilities within our systems. Collaboration with product developers will be essential when new services are introduced or when migrating existing environments to new technologies. Given the nature of our business, which operates around the clock, you will work in shifts and coordinate with multiple teams across various locations. Documentation will also be a critical aspect of your role, as you will prepare technical run books and ensure compliance with incident and change management processes. This position is hybrid, allowing you to alternate between remote work and office attendance, with an expectation of being in the office 50% or more of the time based on business needs. You will be part of a dynamic team that is committed to continuous improvement and innovation in the face of evolving technology and security challenges.