Senior Site Reliability Engineer (SRE)

$104,112 - $176,040/Yr

Caterpillar - Peoria, IL

Full-time - Mid Level

Hybrid - Peoria, IL

Machinery Manufacturing

About the position

As a Senior Site Reliability Engineer at Caterpillar, you will play a crucial role in ensuring the reliability, availability, and performance of our eCommerce platform systems and infrastructure. This position involves collaborating with cross-functional teams to enhance system stability, automate tasks, and improve service delivery, all while providing critical incident support in a fast-paced environment.

Responsibilities

• Monitor and troubleshoot production and QA systems to identify and resolve performance, scalability, and reliability issues proactively.
• Participate in the on-call rotation to provide 24/7 critical incident support for eCommerce platform systems.
• Design, implement, and maintain automated processes and tools to streamline deployment and release processes.
• Collaborate with cross-functional teams to define, document, and implement operational processes, best practices, and procedures.
• Implement and maintain system monitoring tools and dashboards to provide real-time insights into system performance and identify potential issues.
• Work closely with developers to identify and fix bugs and performance bottlenecks in the application code.
• Ensure that systems and infrastructure comply with security, compliance, and regulatory requirements.
• Continuously evaluate systems and processes to identify areas for improvement and implement changes as needed.

Requirements

• Bachelor's degree in Computer Science, Information Technology, a related field, or equivalent experience.
• 6+ years of experience in site reliability engineering, DevOps, QA, or a related field.
• Experience with AWS infrastructure and services.
• Experience with IaC solutions like Cloudformation and Terraform.
• Experience with CI/CD solutions - Github, Azure DevOps.
• Strong troubleshooting and critical thinking skills.
• 6+ years of experience with QA testing principles and tools - Sonarqube, Firebase, Jmeter, K6, Selenium, Playwright, Lighthouse.
• 6+ years of experience and proficiency in one or more programming languages, such as Python (preferred), Javascript (preferred).
• Solid understanding of networking, load balancing, and web application architectures.
• Experience with containerization technologies, such as Docker and Kubernetes.

Nice-to-haves

• Preferred experience with IBM HCL Commerce platform.

Benefits

• Annual incentive bonus plan*
• Medical, dental, and vision coverage
• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
• 401k savings plan
• Health savings account (HSA)
• Flexible spending accounts (FSAs)
• Disability benefits
• Life Insurance
• Parental leave
• Healthy Lifestyle Programs
• Employee Assistance Programs
• Voluntary Benefits and Employee Discounts
• Tuition Reimbursement
• Career Development