Senior Site Reliability Engineer

$92,700 - $222,480/Yr

CVS Health - Woonsocket, RI

Full-time - Senior

Woonsocket, RI

Health and Personal Care Retailers

About the position

As a Senior Site Reliability Engineer at CVS Health, you will play a crucial role in enhancing system reliability and performance while ensuring effective team management. This position focuses on implementing critical metrics, improving service level agreements (SLAs), and practicing sustainable incident response. You will be responsible for building a unified monitoring framework, advocating for security best practices, and providing technical leadership to solve complex problems in a multi-cloud environment.

Responsibilities

• Identify, curate, implement and adapt critical metrics for system health and performance.
• Improve the SLA by maximizing operational efficiencies and strengthening incident management.
• Practice sustainable incident response and conduct blameless postmortems.
• Understand the technology stack end-to-end and adapt to changing requirements.
• Build a unified monitoring framework and develop efficient automation solutions.
• Advocate for security best practices and ensure compliance with enterprise security teams.
• Provide recommendations for continuous improvement and technical leadership direction.
• Serve as an authority in infrastructure topology, resiliency patterns, and SRE practices.
• Act as a subject matter expert for multi-cloud configurations and containerization technologies.
• Simplify and automate deployment processes and provide non-disruptive releases.

Requirements

• 5+ years of overall IT experience with software engineering/support or systems engineering background.
• 3+ years of experience with DevOps and SRE principles, including CI/CD pipelines and incident management.
• 3+ years of experience with source control and continuous integration tools such as Git/Stash, BitBucket, Jenkins.
• 3+ years of experience with logging platforms and application performance metrics like Splunk and DataDog.
• 3+ years of experience in databases such as DB2, Oracle, PostgreSQL, MySQL, and MongoDB.
• 3+ years of experience with observability tools such as Prometheus and Grafana.

Nice-to-haves

• Experience programming with Oracle, Splunk, HTML, Nodejs, Java/J2E.
• Experience with Cloud Technologies (AWS, Azure, Google), Microservices, Rancher, Docker, Kubernetes.
• Knowledge of Application Cloud Security and Networking including DNS, WAF, and Firewalls.
• Experience in partnering with architecture, product, and program management teams.
• Operational experience in complex distributed and real-time systems.

Benefits

• Full range of medical, dental, and vision benefits.
• 401(k) retirement savings plan with company match.
• Employee Stock Purchase Plan available for eligible employees.
• Fully-paid term life insurance plan.
• Short-term and long-term disability benefits.
• Well-being programs and education assistance.
• Free development courses and CVS store discounts.
• Paid Time Off (PTO) and paid holidays.