Senior Site Reliability Engineer

$92,700 - $222,480/Yr

CVS Health - Richardson, TX

Full-time - Mid Level

Richardson, TX

Health and Personal Care Retailers

About the position

As a Senior Site Reliability Engineer at CVS Health, you will play a crucial role in enhancing system reliability and performance while fostering a culture of continuous improvement. This position involves implementing critical metrics for system health, improving service level agreements (SLAs), and advocating for security best practices. You will work in a hybrid environment, collaborating with various teams to ensure the reliability of systems and contribute to the overall mission of delivering human-centric health care.

Responsibilities

• Identify, curate, implement and adapt critical metrics for system health and performance.
• Improve the SLA by maximizing operational efficiencies and strengthening incident management.
• Practice sustainable incident response and conduct blameless postmortems.
• Understand the technology stack end-to-end and adapt to changing requirements.
• Build a unified monitoring framework and develop efficient automation solutions.
• Advocate for security best practices and ensure compliance with enterprise security teams.
• Provide recommendations for continuous improvement and technical leadership direction.
• Serve as an authority in infrastructure topology, resiliency patterns, and SRE practices.
• Act as a subject matter expert for multi-cloud configurations and containerization technologies.
• Simplify and automate deployment processes and provide non-disruptive releases.

Requirements

• 5+ years of overall IT experience with software engineering/support or systems engineering background.
• 3+ years of experience with DevOps and SRE principles, including CI/CD pipelines and incident management.
• 3+ years of experience with source control and continuous integration tools such as Git/Stash, BitBucket, and Jenkins.
• 3+ years of experience with logging platforms and application performance metrics like Splunk and DataDog.
• 3+ years of experience in databases such as DB2, Oracle, PostgreSQL, MySQL, and MongoDB.
• 3+ years of experience with observability tools such as Prometheus and Grafana.

Nice-to-haves

• Experience programming with Oracle, Splunk, HTML, Nodejs, Java/J2E.
• Experience with Cloud Technologies (AWS, Azure, Google), Microservices, Rancher, Docker, Kubernetes, and web APIs.
• Knowledge of Application Cloud Security and Networking including DNS, WAF, and Firewalls.
• Experience in partnering with architecture, product, and program management teams.
• Operational experience in complex distributed and real-time systems.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Employee Stock Purchase Plan.
• Fully-paid term life insurance plan.
• Short-term and long-term disability benefits.
• Well-being programs and education assistance.
• Free development courses.
• CVS store discount and discount programs with partners.
• Paid Time Off (PTO) and paid holidays.