Senior Site Reliability Engineer

$160,000 - $160,000/Yr

Dish - Englewood, CO

posted 2 months ago

Full-time - Mid Level
Englewood, CO
Broadcasting and Content Providers

About the position

DISH Network L.L.C. is seeking a Senior Site Reliability Engineer to join our team in East Englewood, CO. This role is pivotal in ensuring the reliability and performance of our customer-facing interfaces and back-end services. The Senior Site Reliability Engineer will be responsible for defining and managing Service Level Indicators (SLIs) and Service Level Objectives (SLOs) in collaboration with business stakeholders. The successful candidate will validate these requirements and develop improvement plans for any areas of non-compliance. In this position, you will develop custom dashboards using New Relic to provide a comprehensive view of the operational health of our systems. Your expertise will be crucial in enhancing the reliability, quality, and time-to-market of our software solutions. You will also support release engineering by automating processes and facilitating changes to production environments when manual intervention is necessary. Your role will involve measuring and optimizing system performance to anticipate customer needs and drive innovation. You will provide primary operational support and engineering for multiple large, distributed software applications, ensuring they meet the high standards expected by our customers. This position requires a proactive approach to problem-solving and a commitment to continuous improvement in our systems and processes.

Responsibilities

  • Define and manage SLIs and SLOs for customer-facing interfaces and back-end services.
  • Validate requirements with business stakeholders and develop improvement plans for non-compliance.
  • Develop custom dashboards in New Relic to represent the operational health of systems.
  • Improve reliability, quality, and time to market of software solutions.
  • Support release engineering by providing automation support and facilitating production changes.
  • Measure and optimize system performance to meet customer needs and drive innovation.
  • Provide primary operational support and engineering for large, distributed software applications.

Requirements

  • Master's degree in Computer Science, Information Systems, or a closely related field.
  • 2 years of work experience as a Site Reliability Engineer, cloud platform engineer, or DevOps engineer working with AWS and Kubernetes.
  • Experience with programming languages such as Go, Java, C/C++, Ruby, React Native, and JavaScript.
  • Proficiency in AWS cloud services including EC2, S3, Cloud Front, and EKS Kubernetes.
  • Experience with performance management tools like New Relic, EFK stack, and log analysis.
  • Ability to identify and address performance bottlenecks.

Benefits

  • Employment contingent on successful completion of a pre-employment criminal background check, which may include a drug test.
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