Senior Site Reliability Engineer

$83,600 - $155,000/Yr

Centene

Full-time - Mid Level

Ambulatory Health Care Services

About the position

The Senior Site Reliability Engineer at Centene plays a crucial role in enhancing the performance, reliability, and security of platform infrastructure. This position involves leading projects that utilize SRE practices and observability tools to automate monitoring activities and resolve performance issues. The engineer will also be responsible for troubleshooting complex problems, maintaining documentation, and leading post-incident reviews to ensure continuous improvement in system reliability.

Responsibilities

• Lead projects focused on managing and maintaining platform infrastructure performance, reliability, and security.
• Develop complex services to automate monitoring activities and facilitate response to performance issues.
• Troubleshoot and analyze service disruptions to determine root causes and develop solutions.
• Lead projects to build and maintain observability and monitoring for applications.
• Make decisions regarding system validation, testing, and the implementation of new services/tools.
• Identify strategies to increase system reliability and performance through process optimization.
• Implement manual and automated procedures for improved collaborative response in real-time.
• Lead lower-level engineers in stress, security, and performance testing.
• Resolve issues escalated through support channels.
• Maintain up-to-date documentation and runbooks for incident management.
• Conduct post-incident reviews and document findings for future reference.
• Review proposals to optimize the Software Development Life Cycle (SDLC) for service reliability.

Requirements

• Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science).
• 4 - 6 years of related experience or equivalent experience.

Nice-to-haves

• Experience with Linux, Unix, and Windows Operating Systems.
• Familiarity with observability/monitoring tools such as Splunk, Dynatrace, Elastic, New Relic, Prometheus, Grafana.
• Experience with enterprise-level CI/CD tools like Ansible, Jenkins, Cloudbees, OpenShift.
• Knowledge of public cloud platforms like AWS and Azure.
• Experience with MongoDB, MySQL, Oracle DBMS, PL SQL, and SQL.
• Familiarity with IT service management tools such as Service Now, Atlassian, BMC.

Benefits

• Competitive pay
• Health insurance
• 401K and stock purchase plans
• Tuition reimbursement
• Paid time off plus holidays
• Flexible work schedules (remote, hybrid, field, or office)