UKG Careers - Alpharetta, GA
posted 2 months ago
At UKG, Senior Site Reliability Engineers are integral members of our team, possessing a comprehensive understanding of service delivery across various domains. They are responsible for developing software solutions that enhance, harden, and support our service delivery processes. This role encompasses a wide range of activities, including the construction and management of CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering, and auto remediation. The ideal candidate for this position is someone who is passionate about learning and adapting to current technology trends. Senior Site Reliability Engineers at UKG are driven to innovate and are relentless in their pursuit of delivering a flawless customer experience. They embody an "automate everything" mindset, which is crucial for providing value to our customers through the rapid, consistent, and reliable deployment of services. In this role, you will engage in and enhance the lifecycle of services from conception to end-of-life (EOL), which includes system design consulting and capacity planning. You will define and implement standards and best practices related to system architecture, service delivery, metrics, and the automation of operational tasks. Additionally, you will support services, product, and engineering teams by providing common tooling and frameworks that enhance availability and improve incident response. Your efforts will focus on improving system performance, application delivery, and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis. Collaboration with engineering professionals within the organization will be key to delivering reliable services, and you will also work to identify and eliminate operational toil by treating operational challenges as software engineering problems. Active participation in incident response, including on-call responsibilities, is a requirement for this position.