Senior Smartsheet Program Manager

Pci Pharma Services - Rockford, IL

Full-time - Senior

Rockford, IL

Administrative and Support Services

About the position

The Senior Smartsheet Program Manager at PCI Pharma Services is responsible for developing and implementing Smartsheet solutions that enhance business efficiency and reduce manual tasks. This role focuses on strategic design, user experience optimization, and global program leadership to ensure the effective use of Smartsheet across the organization, contributing to PCI's digital transformation initiatives.

Responsibilities

• Lead the strategic design and implementation of blueprints through Control Center.
• Oversee the development of complex Dynamic Views and Pivot Tables.
• Spearhead the innovation and enhancement of Data Shuffle processes.
• Utilize expertise in Smartsheet to develop and implement high-impact solutions.
• Lead the creation of advanced metrics and dashboards with sophisticated formulas.
• Serve as the senior authority for end user training and onboarding.
• Take ownership of the overall end user experience and track efficiency gains.
• Lead the review and strategic analysis of new Smartsheet feature releases.
• Act as the global program leader, standardizing Smartsheet practices across PCI locations.
• Ensure cost-effective use of resources and budget adherence.
• Train and empower Smartsheet users, fostering a culture of continuous improvement.

Requirements

• Deep expertise in Smartsheet core and advanced applications.
• Experience in strategic design and implementation of business solutions.
• Strong leadership skills for training and onboarding.
• Ability to analyze and leverage new software features effectively.
• Proven track record in developing metrics and dashboards.

Nice-to-haves

• Experience with cGMP and GCP policies and procedures.
• Familiarity with global program management.

Benefits

• Competitive rewards program
• Opportunities for professional development
• Inclusive workplace culture
• Focus on operational excellence