Senior Software Engineer (ServiceNow)

$110,635 - $184,391/Yr

M&T Bank - Buffalo, NY

Full-time - Senior

Hybrid - Buffalo, NY

Credit Intermediation and Related Activities

About the position

We're looking for a ServiceNow Senior Software Engineer to provide the highest level technical direction in the full-stack development of new or existing applications to solve basic to complex problems or enhancements. This Engineer will serve as a principal application designer for critical components and major modifications within ServiceNow. They'll provide solutions that are technologically sound and will help mentor and monitor the activities of less experienced engineers and other technologists.

Responsibilities

• Complete and oversee the most complex systems analysis, design and development efforts as a Sr. ServiceNow Developer.
• Play a key role as a leader and individual contributor on complex projects.
• Direct and monitor less experienced resources and coordinate development tasks for any scope project.
• Prepare and manage the technical component of project plans.
• Confer with other Development, operations staff and Technology staff in overall systems development direction from technical analysis to user acceptance testing.
• Prepare and review test data and execute detailed test plans.
• Complete any required debugging.
• Evaluate and understand highly complex interrelationships and effects among programs, interfacing applications and platforms.
• Prepare thorough, clear technical and functional specifications and update systems documentation.
• Prepare charts, tables and diagrams to assist in analyzing problems.
• Review documentation prepared by less experienced staff.
• Prepare and review assessments to include required tasks, estimated time frames and effort for any scope project.
• Maintain efficient operation and effectiveness of supported applications.
• Recommend new technology, policies or processes to benefit the organization and improve deficiencies. Lead or participate in technical evaluations of vendor software.
• Follow and promote use of development standards and procedures.
• Maintain high level of technical aptitude and expert working knowledge of the supporting application(s), development environments and the supported client environment.
• Assist in developing expense and capital budgets.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties or projects as required.

Requirements

• Minimum of an Associate's degree and 6 years' systems analysis/application development experience, or in lieu of a degree, a combined minimum of 8 years' higher education and/or work experience, including a minimum of 6 years' systems analysis/application development experience.
• Deep experience with ServiceNow and full-stack application development using C# and .Net.
• Capable of working on multiple projects of a complex nature.
• Excellent problem-solving skills to assist in issue resolution.
• Excellent verbal and written communication skills, with prior experience presenting to the target audience.
• Detail-oriented.
• Experience coordinating between Applications and business units.
• Experience recommending and implementing system solutions.
• Experience driving project milestones and delivery dates on time and with success.

Benefits

• Relocation provided.
• Competitive pay range of $110,635.01 - $184,391.68 Annual (USD).