Senior Software Engineer - Site Reliability Engineering

$96,706 - $226,655/Yr

Comcast - Pittsburgh, PA

Full-time - Mid Level

Pittsburgh, PA

Broadcasting and Content Providers

About the position

As a Sr. Software Engineer in Site Reliability Engineering (SRE) at FreeWheel, you will be responsible for ensuring the reliability, performance, and efficiency of the FreeWheel platforms. This role involves designing, analyzing, and troubleshooting large-scale distributed systems, as well as automating routine tasks. You will work closely with engineering teams and vendors to deliver technical solutions and support high-profile live events. The position requires independent judgment and the ability to work with limited supervision while following operational practices.

Responsibilities

• Be responsible for reliability and technical operation of FreeWheel TV Platform UI & API component(s).
• Implement technical solutions for measurement and improvement on reliability/quality/efficiency of FreeWheel platforms.
• Perform complex analytical duties in the planning, deployment, testing, and evaluation of FreeWheel products.
• Support FreeWheel powered live events such as Super Bowl, Olympic Games, March Madness, and FIFA World Cup.
• Participate in the software release cycle, ensuring releases are well designed, planned, implemented, released, and monitored.
• Author infrastructure as code with best practices, tool use, and quality assurance.
• Dedicate ~30% of time to tools development, written in Python or Golang.
• Engineer technical solutions for infrastructure and application management, monitoring, and operations with a focus on standardization and automation.
• Perform code level debugging on issues escalated to the team.
• Work on-call shifts, supporting incident prevention, response, and retrospect.
• Advocate for engineering and technical operations procedures, policies, processes, and SRE best practices.
• Provide support for the Cybersecurity program needs such as patching, vulnerability cleanup, and secure server configuration.
• Provide training and coaching to peers and junior SRE team members.

Requirements

• Bachelor's degree in computer science, a related engineering field, or equivalent practical experience.
• 5 years of experience in software engineering with programming languages: Python, Golang, or JavaScript.
• 3 years of technical operation experience for business-critical applications over public cloud (AWS specific is a big plus).
• 3 years of experience with SDLC tools: Containers, Kubernetes, Docker, Salt/Ansible/Chef/Puppet, Jenkins, Git.
• Experience in Linux administration, network security, and system infrastructure.
• Good communication and collaboration skills.

Nice-to-haves

• Prior experience in supporting business-critical services before they go live.
• Technical leadership and influence in focused product/tech areas.
• Prior experience of providing technical solutions at an internet company.

Benefits

• Comprehensive health insurance coverage.
• 401k retirement savings plan.
• Paid time off and holidays.
• Flexible work hours and remote work options.
• Tuition reimbursement for further education.