Western Union - Austin, TX
posted 3 months ago
As a Senior Software Integration Engineer for our Digital Banking Infrastructure, you will play a pivotal role in enhancing the Digital Banking customer experience through effective integration engineering. Your primary responsibility will be to establish core digital banking and wallet solutions, while also overseeing the integration of infrastructure, networks, and real-time payment processing. You will be expected to respond quickly to product enhancement requests that impact integrations, functionality issues, and implementations, ensuring that new digital banking capabilities are delivered to customers in an agile manner. In this role, you will be a strong resource within the regional engineering operations team, supporting maintenance, enhancements, and security. You will work on innovative, actionable, and efficient technology solutions to drive API development and enhancements on the MuleSoft platform for your assigned region. Your responsibilities will include developing and implementing new software, maintaining and improving existing software, and ensuring that software functionality is implemented with a focus on code optimization and organization. You will interface and collaborate with software development teams and service providers in a geographically distributed structure, emphasizing customer journey, product quality, performance tuning, troubleshooting, and continuous development. Additionally, you will be expected to develop technical and domain expertise to solve product challenges effectively. This position requires a proactive approach to integration engineering, with a strong emphasis on delivering high-quality solutions that enhance the overall customer experience in the retail financial industry.