Senior Software Process Support Engineer (Onsite)

Senior Software Process Support Engineer (Onsite) locations MA133: Tewksbury, Ma Bldg 3 Concord 50 Apple Hill Drive Concord - Building 3, Tewksbury, MA, 01876 USA time type Full time posted on Posted 5 Days Ago job requisition id 01738126 Date Posted: 2024-11-08 Country: United States of America Location: MA133: Tewksbury, Ma Bldg 3 Concord 50 Apple Hill Drive Concord - Building 3, Tewksbury, MA, 01876 USA Position Role Type: Onsite At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. We are seeking a detail-oriented and analytical Software Process Support Engineer to join our team in Tewksbury, Massachusetts. This role is pivotal in supporting and optimizing our software development processes, ensuring smooth operations and the continuous improvement of our engineering practices. As a Software Process Support Engineer, you will work closely with engineering, quality assurance, and project management teams to drive process efficiency and maintain quality standards throughout the software development lifecycle. What You Will Do Process Improvement: Identify areas for improvement in software development and deployment processes. Recommend and implement changes to enhance efficiency, productivity, and quality. DoD-Compliant Trusted Downloads Management: Take full responsibility for managing and verifying DoD-compliant trusted download meet DoD standards for compliance and security. Support & Troubleshooting: Provide support to development teams, troubleshooting process-related issues and guiding teams on best practices for workflow and process compliance. Documentation & Standards: Create and maintain process documentation, ensuring alignment with company standards and industry best practices. Ensure all teams have access to the latest process guidelines. Quality Assurance: Collaborate with QA teams to integrate quality control measures and testing practices within the development process, ensuring product integrity and performance standards. Metrics & Reporting: Collect, analyze, and report on key performance metrics related to process efficiency, quality, and productivity. Use insights to drive data-based improvements and inform management. General Support: Provide general support to software development teams in the development, maintenance and sustainment of software products and related customer deliverables. Qualifications You Must Have Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) or related field and a minimum of 5 years of experience. Experience in software development, particularly in a support or process engineering capacity. Proficiency with Microsoft Office Tools (Excel, Word, PowerPoint) for tracking, reporting, and documentation. The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer Active Secret security clearance. Certification in Lean, Six Sigma, or related process improvement methodologies. Familiarity with common DoD standards, such as NIST, DFARS, and CMMC Familiarity with DevOps principles and experience with automation tools Experience with DoD compliance and security standards, particularly in managing and verifying DoD-compliant trusted downloads Strong communication skills to effectively collaborate with cross-functional teams and provide clear process guidance. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility Learn More & Now! RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation - and that, in turn, requires a culture that is diverse, equitable and inclusive. We embrace individuality and diversity of thought to fuel opportunity for our employees, our customers, and our communities. We work toward progress, knowing that a more inclusive world is critical to our mission. Not just in this moment, but always. Onsite: Employees who are working in Onsite roles will work primarily onsite. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm This position is in Tewksbury, Massachusetts. Living in Massachusetts means you'll have easy access to the ocean and locations of historical significance. You can enjoy varied outdoor activities ranging from hiking and camping to cross-country skiing and snowmobiling. Massachusetts is recognized as one of the best states to call “home.” The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.