Medtronic - Los Angeles, CA
posted 3 months ago
At Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. As a Senior Software Product Owner, you will lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. The Medtronic Diabetes organization is looking for a Senior Software Product Owner to join our Software Operations Organization to define priorities for evolving our Shared Services platform as a product by balancing inputs from internal and external stakeholders. In this role, you will serve as the technical liaison between the platform team and the customers of the platform, including software developers, operations teams, and other business customers. You will be responsible for defining the "What" and the "Why" for work direction at the team level to maximize the value of the platform to the business and customers. This position supports 1 - 2 scrum teams focused on a common identity or capability and involves building and grooming the product backlog, writing epics, features, and stories for shared understanding and execution. You will work closely with software development teams, Scrum Masters, and delivery leaders to ensure priorities are clear, backlogs are executable, and messages to stakeholders are aligned. As an active change agent within the Software Operations and Software Development organization, you will help the team(s) and the broader organization assimilate to change. Regular syncs with product owners from related capabilities and products will ensure a cohesive customer experience across the product space. You will also partner with platform customers and development teams to ensure platform releases are communicated effectively, understanding features and dependencies of the updates for successful use by the customer. As a Product Advocate, you will be accountable for a product's impact on software developers, testers, customers, users, and Medtronic. You will establish and drive toward key performance indicators (KPIs) of the platform, including SLOs and SLAs, and lead a shared understanding of what should be built and justify why through discussion and documentation. Your role will be critical in sprint demos, utilizing them as a feedback loop for validation of intended impact, and ensuring all work is tested for quality, configured for observability, and documented for customer enablement.