Senior Software QA Engineer, Device OS

Amazon

Full-time - Senior

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. As a Senior Quality Assurance Engineer, you will be responsible for innovating and driving new Quality initiatives, establishing new test frameworks and processes for testing new devices and operating systems, and finding ways to leverage and scale to deliver without compromising quality and efficiency. You will establish quality metrics and best practices for the team, leading by example as a quality leader who is customer obsessed, thinks big, and delivers results without compromising quality. In this role, you will have access to the most advanced tools available, but we expect you to bring new ideas and innovations to build or leverage as needed. You will be responsible for looking to the future and identifying what the team will need to test experiences that were not thought possible today. Collaboration with the team is key, as you will own and drive the quality of new products and software releases. Your daily responsibilities will include contributing to the continuous improvement of the QA process, suggesting and implementing process enhancements, designing and developing comprehensive test strategies, frameworks, and methodologies to ensure the quality and reliability of software products. You will collaborate and influence cross-functional teams, including developers, product managers, and project managers, to understand software quality requirements and design effective test strategies. Additionally, you will define release planning and provide input on the readiness of software for production deployment, lead and mentor a team of QA engineers, and create, maintain, and execute test cases, test scripts, and test scenarios for various software components.

Responsibilities

• Contribute to the continuous improvement of the QA process, suggesting and implementing process enhancements.
• Design and develop comprehensive test strategies, frameworks, and methodologies to ensure the quality and reliability of software products.
• Collaborate and influence cross-functional teams including developers, product managers, and project managers to understand software quality requirements and design effective test strategies.
• Define release planning and provide input on the readiness of software for production deployment.
• Lead and mentor a team of QA engineers, providing guidance, technical expertise, and ensuring adherence to best practices.
• Work with component teams to identify the pain points in their area and provide technical guidance.
• Create, maintain, and execute test cases, test scripts, and test scenarios for various software components, including functional, regression, performance, and security testing.
• Identify and document defects, issues, and potential areas of improvement in the software development process.
• Perform root cause analysis of complex issues and work with the development team to resolve issues and enhance the overall product quality.
• Stay up-to-date with industry trends, emerging technologies, and best practices in QA and testing, and apply this knowledge to continuously improve testing processes.
• Collaborate with automation engineers to implement and maintain automated testing frameworks and test suites.
• Define key metrics for measuring and reporting on the quality of software products and test effectiveness.

Requirements

• 6+ years of quality assurance engineering experience
• 4+ years of delivering test frameworks, test tools, leading the QA projects and initiatives experience
• Knowledge of QA methodology and tools, with demonstrated experience in a QAE role
• Experience in manual testing
• Experience in automation testing
• Experience scripting or coding

Nice-to-haves

• 2+ years of UI Automation (preferably on mobile platforms) experience
• Knowledge of at least one modern object-oriented programming language such as C++, Java, Objective C