Cyberark - Cleveland, OH

posted 19 days ago

Full-time - Mid Level
Cleveland, OH

About the position

As a Senior Solutions Engineer at CyberArk, you will play a crucial role in demonstrating the value of identity security solutions to both prospective and existing Enterprise customers. This position involves showcasing how CyberArk secures critical assets across hybrid cloud environments and distributed workforces through product demonstrations, presentations, and Proof of Concepts (POCs). You will combine technical expertise with sales acumen to drive the technical aspects of the sales cycle, acting as the primary technical resource and advisor for clients.

Responsibilities

  • Serve as the subject matter expert on CyberArk's Identity Security solutions, providing in-depth knowledge and technical guidance to Enterprise organizations and partners.
  • Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts, partners, and current active customers.
  • Plan, execute, and manage Proof of Concept (POC) evaluations with potential and existing Enterprise customers, demonstrating how CyberArk's solutions can solve their security challenges.
  • Assist in the preparation and response to Requests for Proposals (RFPs) and Requests for Information (RFIs), positioning CyberArk's solutions for success in Enterprise evaluations.
  • Build and maintain strong, long-term relationships with technical teams and executive stakeholders within Enterprise organizations, ensuring they achieve success and satisfaction with CyberArk's solutions.
  • Support and enable CyberArk's partner network, ensuring they can effectively communicate the value of CyberArk to their Enterprise clients.
  • Represent CyberArk at industry events, partner seminars, trade shows, and marketing initiatives, showcasing the value of Identity Security solutions to government and educational organizations.
  • Convey customer requirements to Product Management teams, Professional Services and other internal CyberArk teams on behalf of customers and partners.
  • Actively engage and contribute to the internal teams, serving as a resource and mentor to others when appropriate.

Requirements

  • MIS/Computer Science Degree or equivalent experience required.
  • 5+ years experience in a presales technical role, ideally specifically with identity management or security technologies.
  • Experience working in or a strong understanding of common IT environments, including familiarity with industry-specific security requirements such as PCI DSS, ISO 27001, SOC 2, HIPAA, NIST, SOX, CIS Controls, NERC, CIP and other regulations that may apply depending on the industry.
  • Ability to work closely with customers and internal teams to build tailored solutions that address the unique needs of Enterprise organizations.
  • Knowledge of identity security technologies, Identity and Access Management solutions, Identity Governance solutions, Privileged access management (PAM), and related security solutions.
  • Hands-on experience with Windows Server and Active Directory administration, Directory Services (LDAP, AD, Federation, Bridging), and familiarity with UNIX/Linux systems.
  • Experience with IaaS/PaaS administration and support within cloud providers (AWS, Azure, GCP) are highly desirable.
  • Ability to communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders, including executives and government officials.

Nice-to-haves

  • Industry-recognized certifications (i.e. CISSP, CCSP, CEH, AWS Certified Security, Google Professional Cloud Security, Azure Security Engineer) are highly desirable.
  • Prior experience with CyberArk Software solutions is preferred or relevant experience with Enterprise applications, security management, systems management, identity management, and/or policy management solutions is preferred.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Financial benefits
  • Commissions or discretionary bonus based on performance
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