Senior Solutions Engineer - Spanish Speaking

Confluent - Olympia, WA

Full-time - Mid Level

Olympia, WA

Publishing Industries

About the position

Confluent Solutions Engineers play a pivotal role in the technical evaluation stage of the sales process, making them essential to customer success as real-time data streams gain importance in modern enterprises. In this position, you will collaborate with account representatives to serve as the technical advisor on the sales team, working closely with product management and engineering teams. You will act as a vital product advocate in front of prospects, customers, and the broader Kafka and Data Streaming communities. Your role will involve building trusted relationships with Confluent customers, ranging from executives to practitioners, as they navigate technical design and develop their solutions. You will maintain a deep familiarity with the roadmap of Kafka and its ecosystem, enabling you to sidestep roadblocks and inform customers of upcoming fixes or workarounds. Additionally, you will be responsible for clearly articulating Confluent's technical and product positioning to stakeholders, forging strong relationships throughout the sales cycle and beyond. In this role, you will gain experience with distributed systems and infrastructure software, including databases, message queues, data-focused SaaS, or Big Data products. You will design modern data architectures and define Mutual Action Plans to drive incremental success during pilot projects. A deep understanding of the customer's entire data estate will be crucial as you identify new opportunities to leverage the Digital Streaming Platform to increase ROI. You will confidently present to a highly skilled audience, including technical and business stakeholders such as enterprise architects and C-level executives. Furthermore, you will serve as a conduit for product feedback from customers, championing new features that align with their needs.

Responsibilities

• Drive the technical evaluation stage of the sales process as a Solutions Engineer.
• Partner with account representatives to serve as the technical advisor on the sales team.
• Work closely with product management and engineering teams to advocate for the product.
• Build trusted relationships with customers, from executives to practitioners, during technical design and solution development.
• Maintain familiarity with the roadmap of Kafka and its ecosystem to inform customers of fixes or workarounds.
• Articulate Confluent's technical and product positioning to stakeholders throughout the sales cycle.
• Design modern data architectures and define Mutual Action Plans for pilot projects.
• Gather a deep understanding of the customer's data estate to identify new opportunities for leveraging the Digital Streaming Platform.
• Present confidently to technical and business stakeholders, including enterprise architects and C-level executives.
• Serve as a conduit for product feedback from customers and champion new features.

Requirements

• 5+ years of sales engineering work experience in the LATAM market.
• Fluency in Spanish and English; Portuguese is a plus.
• Experience with data integration or application architecture.
• Strong technical knowledge, preferably with a CS degree or as a cloud architect/administrator.
• Demonstrated self-starter behavior and a desire to learn new things and tackle hard technical problems.

Nice-to-haves

• Previous experience building solutions with Apache Kafka.
• Confluent Certified Developer or Confluent Certified Administrator certification.
• Knowledge of Kubernetes operations and cloud-based distributed computing.

Benefits

• Competitive pay and benefits in line with industry standards.
• Annual estimated salary of $132,400 - $155,610.
• Competitive equity package.
• Eligibility for additional commission and/or bonus pay.