Senior Solutions Engineer

$186,750 - $213,750/Yr

Cloudera

posted 4 months ago

Full-time - Mid Level
Professional, Scientific, and Technical Services

About the position

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises. Our goal is to make everyone feel valued for their contributions to the company's mission. We are looking for smart people who want to do remarkable things. We strive to build an environment of casual intensity where people enjoy coming to work every single day. We are currently seeking a customer-facing, hands-on technologist with a track record of success to join us in Korea. As a Senior Solutions Engineer, you will own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals). You will support the technical needs of customers, including discovering new use cases for Cloudera's technology. Your role will involve designing solutions for your customers' needs using Cloudera technologies, based on reference architectures and common patterns. You will demonstrate Cloudera products in a way that inspires your customers to say “yes” to Cloudera, partnering with your Account Managers to show your customers the true value of a Cloudera solution and drive successful sales. Additionally, you will present the product roadmap and vision to inspire your customers to think bigger, interface with other Cloudera teams to ensure your customers hear one Cloudera voice, and advocate for your customers' needs to Product Management and Engineering. Participation in external publicity and evangelism (conferences, meetups, webinars, blogs) is also part of your responsibilities. Achievements will be aligned to a team goal with annual sales targets, as well as your participation in knowledge exchange with peers and the wider community.

Responsibilities

  • Own the technical sales process from introductory meetings through post-sales.
  • Support the technical needs of customers including discovering new use cases for Cloudera's technology.
  • Design solutions for customers' needs using Cloudera technologies, based on reference architectures and common patterns.
  • Demonstrate Cloudera products to inspire customer commitment.
  • Partner with Account Managers to showcase the value of Cloudera solutions and drive successful sales.
  • Present product roadmap and vision to inspire customers.
  • Interface with other Cloudera teams to ensure consistent messaging to customers.
  • Advocate for customers' needs to Product Management and Engineering.
  • Participate in external publicity and evangelism activities such as conferences, meetups, webinars, and blogs.

Requirements

  • A minimum of 8 years experience in a customer-facing role, ideally in a pre-sales context.
  • Ability to create and give technical presentations and demonstrations.
  • Experience with Big Data, Data Warehousing, or Relational Databases.
  • Familiarity with one or more of the three major cloud service providers (AWS, Azure, or GCP).
  • Experience in Data Engineering, Data Science, or Machine Learning Operations, Security, and Data Governance within the enterprise.
  • Unix or Linux experience.
  • Excellent written and verbal communication skills.
  • Strong problem-solving skills.
  • Willingness to learn, curiosity to discover, and a drive to make customers successful.

Nice-to-haves

  • Formal certification in relevant technologies is a plus.

Benefits

  • Generous PTO Policy
  • Support work-life balance with Unplugged Days
  • Flexible WFH Policy
  • Mental & Physical Wellness programs
  • Phone and Internet Reimbursement program
  • Access to Continued Career Development
  • Comprehensive Benefits and Competitive Packages
  • Paid Volunteer Time
  • Employee Resource Groups
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