Senior Solutions Engineer

$186,750 - $206,250/Yr

Cloudera - New York, NY

Full-time - Mid Level

New York, NY

Professional, Scientific, and Technical Services

About the position

As a Senior Solutions Engineer at Cloudera, you will be responsible for owning the technical sales process from initial meetings through post-sales support. This role involves collaborating with customers to understand their needs, designing tailored solutions using Cloudera technologies, and demonstrating product value to drive sales success. You will work closely with Account Managers and other teams to ensure a unified approach to customer engagement and advocate for customer needs within the organization.

Responsibilities

• Own the technical sales process from introductory meetings through post-sales support.
• Support the technical needs of customers, discovering new use cases for Cloudera's technology.
• Design solutions for customers' needs using Cloudera technologies based on reference architectures.
• Demonstrate Cloudera products to inspire customer commitment.
• Partner with Account Managers to showcase the value of Cloudera solutions.
• Present product roadmap and vision to encourage customer engagement.
• Interface with other Cloudera teams to ensure consistent messaging to customers.
• Advocate for customer needs to Product Management and Engineering.
• Participate in external publicity and evangelism through conferences, meetups, webinars, and blogs.

Requirements

• A minimum of 8 years experience in a customer-facing role, ideally in a pre-sales context.
• Bachelor's degree from an accredited university required.
• Ability to travel domestically and internationally.
• Experience creating and delivering technical presentations and demonstrations.
• Familiarity with Big Data, Data Warehousing, or Relational Databases.
• Experience with one or more major cloud service providers (AWS, Azure, or GCP).
• Knowledge in Data Engineering, Data Science, or Machine Learning Operations, Security, and Data Governance.
• Unix or Linux experience.
• Excellent written and verbal communication skills.
• Strong problem-solving skills.
• A willingness to learn and a drive to make customers successful.

Nice-to-haves

• Formal certification in relevant technologies is a plus.

Benefits

• Generous PTO Policy
• Support for work-life balance with Unplugged Days
• Flexible Work From Home Policy
• Mental & Physical Wellness programs
• Phone and Internet Reimbursement program
• Access to Continued Career Development
• Comprehensive Benefits and Competitive Packages
• Paid Volunteer Time
• Employee Resource Groups