Confluent - Lansing, MI
posted 3 months ago
Solutions Engineers at Confluent drive not only the early-stage evaluation within the sales process, but also play a crucial role in enabling ongoing value-realization for customers, all while helping them move up the adoption maturity curve. In this role, you'll partner with Account Executives to be the key technical advisor in service of the customer. You'll be instrumental in surfacing the customers' stated or implicit Business Needs, and coming up with Technical Designs to best meet these needs. You may find yourself at times facilitating art of the possible discussions and storytelling to inspire customers in adopting new patterns with confidence, and at other times driving creative solutions to help get past difficult technical roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success for the customer and incremental adoption of Confluent's Technology. In this role, you will help advance new and innovative Data Streaming use-cases from conception to Go-Live. You will execute on and lead Technical Proofs of Concept, conduct Discovery and Whiteboard Sessions to develop new use-cases, and provide Thought Leadership by delivering Technical Talks and Workshops. You will guide customers with hands-on help and best practices to drive operational maturity of their Confluent Deployment. Additionally, you will analyze Customer Consumption trends and identify Optimization opportunities, work closely with Product and Engineering teams, and serve as a key Product advocate across the Customer, Partner, and Industry ecosystem. Building strong relationships with key customer stakeholders and serving as a dependable partner for them will be essential to your success.