Senior Specialist, QC Instructional Designer, Cell Therapy

$82,000 - $102,000/Yr

Bristol-Myers Squibb - Bothell, WA

Full-time - Mid Level

Hybrid - Bothell, WA

Chemical Manufacturing

About the position

The Quality Control Training Senior Specialist will enhance the QC Training Program at the Bothell, WA BMS Cell Therapy Manufacturing Plant. This role involves designing, developing, and maintaining training materials while serving as a subject matter expert in adult learning theory and instructional effectiveness. The position requires strong communication and organizational skills, along with knowledge of Pharmaceutical GxP Regulations. The role is fully on-site and reports to the Manager of Quality Control Training.

Responsibilities

• Serve as the QC representative and SME for QC training administration and coordination.
• Develop master training schedule for QC and perform daily adjustments as required.
• Review and report training performance to ensure efficient resource use and achieve performance objectives.
• Monitor and report training effectiveness to ensure Right-First-Time lab operations.
• Propose and implement improvements to training processes to increase efficiency and productivity.
• Support QC Management in anticipating mid- to long-term training needs and constraints.
• Design learning plans, objectives, activities, and post-training evaluation strategies.
• Design and develop training materials for various delivery methods: E-learning, Classroom, and on-the-Job trainings.
• Collaborate with Subject Matter Experts to develop training materials for scientific processes.
• Drive changes in the training program to enhance quality and improve time to competency.
• Create supporting material/media such as audio, video, simulations, and role plays.
• Devise modes of assessment within training to measure course effectiveness.
• Work with internal creative groups and external vendors to develop electronic assets.
• Monitor and evaluate training programs for continuous improvement and alignment with business goals.
• Support QC metrics and initiatives by running reports in the Learning Management System.
• Own and support training related CAPAs, deviations, and Change Controls.
• Participate in internal and external audit reviews of QC Training.

Requirements

• Bachelor's degree preferred in science.
• 4+ years direct experience in instructional design/learning development project management.
• Demonstrated expertise using eLearning tools and platforms including Camtasia and Articulate Storyline 360.
• Experience with adult learning, planning and scheduling, and curricula design.
• Proven ability to collaborate with scientific and non-scientific teams.
• Expert knowledge of Adult Learning standards and practices such as Kirkpatrick, ADDIE, Bloom's, and Action Mapping.

Nice-to-haves

• Training & Education program design experience with computerized systems such as LabWare, Oracle EBS, or SAP.
• Experience in a GxP or regulated environment.
• Experience with Learning Management Systems such as SuccessFactors.
• Experience with deviations, CAPAs, and change management.
• Ability to manage competing deadlines and multiple projects with little supervision.
• Experience with instructional technology tools consistent with accessibility standards.

Benefits

• Medical, pharmacy, dental and vision care.
• Wellbeing support programs.
• Financial well-being resources and a 401(K).
• Short- and long-term disability insurance.
• Life insurance and supplemental health insurance.
• Paid national holidays and optional holidays.
• Global Shutdown Days between Christmas and New Year's holiday.
• Up to 120 hours of paid vacation.
• Up to two paid days to volunteer.
• Sick time off and summer hours flexibility.
• Parental, caregiver, bereavement, and military leave.
• Family care services including adoption and surrogacy reimbursement.
• Tuition reimbursement and a recognition program.