Senior Specialist Solutions Engineer, Application Performance and Security - EMEA

Cloudflare - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Professional, Scientific, and Technical Services

About the position

The Senior Specialist Solutions Engineer for Application Performance and Security at Cloudflare is responsible for collaborating with clients to understand their business needs and current application landscape. The role focuses on developing a security posture that meets client requirements while ensuring high levels of reliability and performance. This position involves working closely with various teams within Cloudflare, including Account Executives and Engineering, to provide tailored solutions that enhance application security and performance.

Responsibilities

• Serve as a trusted advisor to customers, helping them find the best solution for their business needs with Cloudflare.
• Assist in pre-sales activities, including Solution Design and Proof of Concept stages for application security and performance.
• Build labs and configure proof of concepts using Cloudflare technology as needed.
• Understand customers' IT landscape and security requirements to develop appropriate architectures.
• Articulate the benefits of Cloudflare's application performance and security products compared to competing solutions.
• Promote customer retention by identifying and communicating gaps in product features.
• Collaborate with account sales/pre-sales teams and liaise with product management and support throughout the deal cycle.

Requirements

• 3+ years of prior Technical Sales, Systems Engineering, or related experience.
• Experience interacting with senior level/executives to communicate network and security transformation.
• Familiarity with trends and attacks in cyber security (e.g., DDOS, SQL Injection, Cross Site Scripting).
• Hands-on experience with cloud-based architectures (e.g., AWS, Azure, GCP).
• Detailed understanding of user-to-application workflows, including hybrid architectures.
• Knowledge of common web application frameworks and practices (e.g., JAMstack, Micro-services, GraphQL).
• Experience with web performance testing and optimization techniques.
• Experience with Application, Security, Performance, and Reliability products (e.g., WAF, Bot Management, DDOS).
• Fundamental understanding of customer network and application architectures.
• Experience with JavaScript, Restful APIs, JSON, and version control solutions (e.g., Git).
• Hands-on experience with infrastructure-as-code tools (e.g., Terraform, Ansible).

Nice-to-haves

• Industry Certification (e.g., CISSP, CISA, CEH, OSCP).
• Cloud Provider certification (e.g., AWS, GCP, Azure).
• Experience in specific industry verticals (e.g., Retail, Banking, Automotive).

Benefits

• Diversity and inclusion initiatives
• Professional development opportunities
• Flexible work environment
• Health insurance coverage
• Paid time off and holidays