Senior Specialist - Technical Operation Projects

United Airlines - Chicago, IL

Full-time - Mid Level

Chicago, IL

Air Transportation

About the position

The Senior Specialist in Technical Operations Projects at United Airlines is responsible for leading and overseeing moderate to large-scale projects within the Technical Operations division. This role involves cross-functional collaboration with various teams to ensure the effective management of project timelines, deliverables, and objectives, ultimately contributing to the maintenance and operational efficiency of the airline's fleet.

Responsibilities

• Support and manage large-scale, strategic, cross-functional projects.
• Manage initiative timelines to meet milestones, project requirements, deliverables, goals, and objectives.
• Develop and track project management processes, including planning, risk management, project control, and change management.
• Monitor performance data, track KPIs and metrics, and identify trends, potential risks, and opportunities for continuous improvement.
• Develop project communications and report on project statuses and updates to team leadership, sponsors, and stakeholders.

Requirements

• Bachelor's degree in business, Engineering, or related field, or equivalent experience.
• 3 - 5 years of relevant work experience.
• Experience in Project Management or Change Management.
• Proven ability to manage multiple large-scale projects, including planning and executing change management processes.
• Strong data analysis skills, with proficiency in Access, Excel, and similar tools.
• Expertise in visual analytics tools (e.g., DOMO, Tableau, Spotfire).
• Excellent written and verbal communication skills.
• Ability to collaborate effectively in diverse teams, demonstrating diplomacy and relationship-building.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Reliable, punctual attendance is an essential function of the position.

Nice-to-haves

• PMP, PROSCI, or other Change Management certification.
• Knowledge of aircraft manuals and documentation.
• Familiarity with continuous improvement methodologies and tools.

Benefits

• Parental leave
• 401k
• Space-available travel privileges