Xerox - Austin, TX

posted 3 months ago

Full-time - Mid Level
Austin, TX
Machinery Manufacturing

About the position

The Senior SQL Database Administrator at Xerox is responsible for managing and optimizing Microsoft SQL Server databases to ensure high availability and performance. This role involves owning, tracking, and resolving database-related incidents and requests, ensuring that all tasks are completed within established service level agreements (SLAs). The administrator will review service-related reports daily, including database backups and maintenance, to identify and resolve any issues promptly. Additionally, the position requires responding to database alerts and escalations, collaborating with application developers and systems engineers to devise strategic solutions for recurring problems. Key responsibilities include troubleshooting and resolving database problems, performance tuning and optimization using native monitoring tools, and error identification and remediation. The administrator will assist with backups, restores, replication, and recovery models, as well as develop SQL jobs for data exports, purges, and error monitoring. The role also encompasses implementing high availability and disaster recovery options for MS SQL Server, including database clustering and log shipping, and operational automation through scripting. The ideal candidate will have a strong understanding of database structures and practices, along with experience in data management and processing techniques. In addition to technical skills, the Senior SQL Database Administrator must possess strong communication and customer relationship skills, as they will work in a fast-paced team environment and may occasionally travel to client sites for meetings and onsite work. This position is crucial for maintaining the integrity and performance of database systems within the organization, contributing to the overall success of Xerox's operations.

Responsibilities

  • Own, track, and resolve database-related incidents and requests.
  • Fulfill requests and resolve incidents within SLAs.
  • Review service-related reports daily to identify and resolve service-related issues.
  • Respond to database-related alerts and escalations.
  • Collaborate with application developers and systems engineers to devise strategic solutions for recurring problems.
  • Perform Microsoft SQL Server Database Administration tasks.
  • Troubleshoot and resolve database problems.
  • Conduct performance tuning and optimization using native monitoring tools.
  • Identify, analyze, and remediate errors in the database.
  • Assist with backups, restores, replication, and recovery models.
  • Develop SQL jobs for data exports, data purges, and error monitoring.
  • Implement high availability and disaster recovery options for MS SQL Server, including clustering and log shipping.
  • Implement operational automation using scripts.
  • Manage indexes, index management, and statistics.

Requirements

  • Bachelor's degree in Computer Science, Business Administration, Information Technology, or related field preferred.
  • 7+ years of IT operations experience with a strong understanding of database structures, theories, principles, and practices.
  • 7+ years of experience with Microsoft SQL Server.
  • Understanding of server-client computing and relational database environments.
  • Experience with data management and data processing techniques.
  • Knowledge of reporting and query tools and practices.
  • Application development experience in technologies such as MS Commerce Server, Content Management Systems, .NET, AJAX, and jQuery.
  • Active participation in the application deployment team, responsible for deploying code to Test, UAT, or production environments.
  • Experience working in an enterprise-level eCommerce environment.
  • Involvement with the MS SQL Server Community, active in forums or newsgroups.

Nice-to-haves

  • Strong communication skills
  • Excellent customer relationship skills
  • Ability to work in a fast-paced team environment
  • Proficient in Microsoft Office

Benefits

  • Comprehensive suite of benefits including health insurance, retirement plans, and paid time off.
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