Senior Staff Software Engineer - Fullstack

$163,000 - $285,200/Yr

ServiceNow - Chicago, IL

Full-time - Senior

Chicago, IL

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The role is focused on building high-quality, scalable, and reusable code within the Digital Customer Experience (DCX) team at ServiceNow. The position emphasizes collaboration with product owners to understand requirements and take ownership of the code from design through to delivery. The candidate will contribute to both new product features and enhancements of existing products, while also mentoring colleagues and promoting knowledge-sharing within the team.

Responsibilities

• Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes.
• Work with product owners to understand detailed requirements and own the code from design, implementation, test automation, and delivery.
• Design software that is simple to use, allowing customers to extend and customize functionality.
• Contribute to the design and implementation of new products and features while enhancing the existing product suite.
• Mentor colleagues and promote knowledge-sharing.

Requirements

• 12+ years of experience with technologies such as Java, JavaScript, HTML, CSS, and frameworks like Angular JS, React, Vue.
• Full stack development capabilities with strong expertise in UI frameworks (React or equivalent).
• Passion for JavaScript and the Web as a platform, focusing on reusability and componentization.
• Experience with data structures, algorithms, object-oriented design, design patterns, SQL, and performance-scale considerations.
• Strong analytical and design skills.
• Ability to lead complex projects with material and technical risk at a team level.
• Experience working in agile, rapid development, and prototyping environments.
• Bachelor's degree or equivalent experience in Computer Science or a related field.

Nice-to-haves

• Experience with the ServiceNow Platform and Service Portal.
• Driven towards writing, debugging, and improving existing code.
• Ability to make decisions independently.
• Exceptional organizational and planning skills.
• Hands-on approach with a deep understanding of technical details.
• Ability to handle multiple competing priorities in a fast-paced environment.

Benefits

• Base pay of $163,000 - $285,200, plus equity (when applicable) and variable/incentive compensation.
• Health plans including flexible spending accounts.
• 401(k) Plan with company match.
• Employee Stock Purchase Plan (ESPP).
• Matching donations.
• Flexible time away plan and family leave programs.