Senior/Staff Solutions Engineer, Cloud

$200,000 - $250,000/Yr

Crusoe - San Francisco, CA

Full-time - Senior

San Francisco, CA

About the position

The Senior/Staff Solutions Engineer at Crusoe Energy will play a crucial role in supporting customers as they build their businesses on the Crusoe Cloud platform. This position focuses on ensuring that customers deploy secure, scalable, and cost-efficient cloud solutions while minimizing deployment costs. The role involves direct customer engagement, technical advocacy, and collaboration with internal teams to enhance customer experience and product offerings.

Responsibilities

• Engage directly with customers to provide technical advocacy as they build their products in the cloud.
• Help customers scope out their initial Proof of Concept (PoC) and evaluate Crusoe Cloud, assisting them in scaling their workloads from PoC to deployment.
• Lead customer-facing demonstrations, discussions, and events to support product education and evangelism.
• Champion the needs of customers and represent their requirements to the product and engineering teams to guide the product roadmap.
• Collaborate with other teams at Crusoe to develop content that aids customers in developing and deploying their applications on Crusoe Cloud.
• Develop and launch sales plays and demand generation programs targeting a broad customer base.

Requirements

• Technical degree in computer science, math, or engineering, or equivalent work experience.
• 6+ years of experience architecting, building, or operating cloud-based applications or infrastructures.
• Deep understanding and experience in building machine learning (ML), high performance computing (HPC), or graphics applications in cloud environments.
• Experience with modern infrastructure tools such as Docker, Kubernetes, Ansible, Cloud Formation, and Terraform.
• Professional cloud certification (AWS, Azure, or GCP Solutions Architect) preferred.
• Ability to pass a background check.

Nice-to-haves

• Experience in customer-facing roles in a technical capacity.
• Strong communication and relationship-building skills.
• Ability to work in a fast-paced, dynamic environment.

Benefits

• Hybrid work schedule
• Industry competitive pay
• Restricted Stock Units in a fast-growing, well-funded technology company
• Health insurance package options including HDHP and PPO, vision, and dental for you and your dependents
• Paid Parental Leave
• Paid life insurance, short-term and long-term disability
• Teladoc services
• Pet-friendly offices
• 401(k) with a 100% match up to 4% of salary
• Unlimited time off
• Cell phone reimbursement
• Tuition reimbursement
• Subscription to the Calm app
• Company paid commuter benefit of $50 per pay period