Senior Supervisor, Maintenance & Continuous Improvement

Carrier Corporation - Lewisburg, TN

Full-time

Lewisburg, TN

Specialty Trade Contractors

About the position

This position is responsible for leading the Distribution Center (DC) Supervisors and guiding business objectives through Carrier Excellence (Cx) and continuous improvement tools. The role involves overseeing maintenance activities, streamlining processes, and ensuring efficient flow of goods from suppliers to customers. The ideal candidate will focus on removing obstacles, fostering employee engagement, and driving change through effective leadership and communication.

Responsibilities

• Lead and supervise all site maintenance activities, ensuring timely and flawless repairs and changes.
• Plan and oversee all hourly maintenance associates.
• Develop and support safety procedures and protocols.
• Manage and improve the facility's operating system, focusing on standard operating procedures, process documentation, and training materials.
• Develop, maintain, and publish SOPs, providing training and certification.
• Audit operational practices against SOPs to ensure compliance.
• Support administrative and operational processes to achieve and sustain Cx Gold certification.
• Monitor Cx compliance of salaried employees and apply continuous improvement tools to address warehouse issues.
• Lead and support Cx in company-owned distribution centers, hosting Kaizen and Value Stream mapping events.
• Perform/support A3 dives driven by Tier board, Dashboard, and other processes.
• Prepare training materials using SOPs and other process documentation, conducting Core process audits.
• Drive and/or coach 6S audits and report outs for multiple sites.

Requirements

• High School diploma or GED.
• 4+ years' experience in Warehousing, Logistics, Distribution Center, or Manufacturing environments.
• 5+ years' experience working with lean, six sigma manufacturing, or related processes.
• 1+ year experience in people management with direct reports.

Nice-to-haves

• Bachelor's Degree in science or art.
• Interest in learning about continuous improvement and maintenance functions.
• Certified in Six Sigma.
• Adaptable to fast-paced, changing environments.
• Strong verbal and written communication skills with the ability to influence multiple levels of the organization.
• Ability to make logical and accurate decisions with available information.
• Ability to handle multiple priorities, anticipate needs, and work across multiple teams.
• Detail-oriented, well-organized, and proficient in word processing, spreadsheets, and integrated database systems.
• Proven ability to manage both sustaining and strategic priorities effectively.
• Technical knowledge or quick learning ability of the HVAC product industry.
• Passionate about proactive problem-solving.
• Strong leadership skills to drive improvement and challenge the status quo.