About the position

As a Supply Chain Manager within the Amazon Sortation Center (SC) network, you will play a critical role in ensuring that our ~120 buildings meet the complex demands of Amazon’s next-day and two-day delivery promises. Our Sortation Centers (SCs) process packages from fulfillment centers and sort them by delivery zip code for last-mile delivery to our customers. The primary goal of this role is to maximize the utilization of our SCs to reduce cost to serve, while ensuring customer needs for on-time and accurate delivery are met. This requires matching diverse package types and volumes to the optimal SCs based on each facility’s layout, material handling equipment, and operational capacity.

Responsibilities

  • Develop and implement solutions to optimize SC throughput, balancing yard and dock constraints, sorter capacity, and staging needs to meet same-day and two-day delivery objectives.
  • Use data to identify bottlenecks and potential efficiency gains within SC operations, enhancing processing speeds and accuracy while adapting to network-level changes in demand and flow patterns.
  • Contribute to and lead projects focused on standardizing processes across SCs, focusing on material handling equipment, dock staging, and yard throughput to improve overall capacity and operational consistency.
  • Contribute to and lead projects focused on automating process paths in SCs such as unloading, loading, container building, and container movement in collaboration with Design Engineering.
  • Collaborate with teams in Planning, Sales, Operations, and other stakeholders to assess the impact of network changes on individual SCs and ensure seamless adjustments across the network.
  • Document insights, decisions, and lessons learned, fostering a culture of continuous improvement and collaborative problem-solving across the network.
  • Champion customer needs by working to enhance the SC network’s ability to deliver on Amazon’s promises of rapid and reliable delivery.

Job Keywords

Hard Skills
  • Cost To Serve
  • Loading And Unloading
  • Material Handling
  • Sales Operations
  • Supply Chain
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