Senior Support Engineer I
Cleo•Oklahoma City, OK
505d•Remote
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About The Position
The Senior Support Engineer I at Cleo is responsible for providing advanced technical assistance to resolve complex customer issues. This role involves accepting escalated issues from lower support tiers or directly from customers, verifying reported bugs or enhancements, and collaborating with Engineering/Product teams. The position requires conducting customer calls and providing detailed technical solutions, ensuring effective communication with both customers and internal stakeholders.
