Senior Surgical Account Manager-Orange County CA

Bausch Health - Huntington Beach, CA

Full-time - Mid Level

Huntington Beach, CA

10,001+ employees

Chemical Manufacturing

About the position

The Senior Surgical Account Manager (SAM) is a professional sales role focused on the presentation, promotion, and sale of Bausch + Lomb's surgical device products, including intraocular lenses and viscoelastic solutions. The SAM serves as the primary contact for assigned accounts, ensuring customer satisfaction and driving sales growth through effective communication and education about the products. This position requires a strong sales background, particularly in the ophthalmic or medical field, and involves collaboration with ophthalmologists and surgical teams to facilitate product evaluations and training.

Responsibilities

• Be the key point of contact at assigned accounts for all B+L surgical products.
• Responsible for answering questions about our surgical equipment and to help triage issues that arise.
• Create interest and demand for our surgical technologies with the ophthalmologists that work in the assigned accounts.
• Coordinate surgical evaluations of our products in surgery with the ophthalmic surgeon and be present to answer any questions that may arise.
• Teach/educate the Doctor and OR staff on the proper use of our products.
• Meet or exceed territory sales objectives for assigned products.
• Successfully complete a formal training and certification program for all responsible products in the areas of product knowledge and selling skills.
• Increase knowledge base through successful completion of advanced and continuing training programs.
• Develop an effective teamwork relationship with other B+L representatives in the sales region.
• Support the company's mission of 'to help people see better to live better' by providing excellent customer service.
• Maintain and update territory records of all customers.
• Effectively utilize and manage territory expenses, sample accounts, and consignments in a responsible manner according to company policies.
• Perform administrative tasks associated with position according to company policies.

Requirements

• Bachelor's Degree or equivalent amount of experience
• 8+ years sales experience with proven track record of success
• 3+ years of successful ophthalmic or other medical sales experience preferred
• Prior surgical experience preferred
• Excellent organizational skills
• Ability to establish priorities to meet goals
• Highly motivated and results driven
• Working knowledge of Microsoft Office suite of programs