National Grid - Waltham, MA
posted 4 months ago
Join National Grid's digital transformation! We are digital creators, continuous learners, and daring innovators. We leverage digital innovative ways to create products and catalyze the transformation of National Grid's business units into more agile and digitally native organizations in our shared purpose of bringing energy to life. Come and join us on this incredible journey, we need you! We want to find an innovative, adaptable, and results-oriented Senior System Administrator to help develop and evolve our capabilities for our HR department. This position can be located in Waltham, MA, Brooklyn, NY, Hicksville, NY, Melville, NY, or Syracuse, NY (candidates may also reside in either Connecticut, Jersey, Hampshire, Pennsylvania, Rhode Island, Vermont, or Maine). These capabilities will allow us to provide an always improving experience to our customers while reducing our costs to serve them. If you yearn to be innovative, contribute new ideas, and play a critical part in our HR Core and Reporting business unit, we want to hear from you! As a Senior System Administrator, you'll be responsible for day-to-day system configuration and ongoing testing and improvements for HR applications. You'll work within the HR Technology Team, alongside Global Product Owners with responsibility for SuccessFactors Employee Central, Recruitment, Onboarding, Performance, Compensation, Learning modules, and other integrated applications. You'll be primarily responsible for one or more SuccessFactors modules (based on experience), with cross-training requirements to support other designated modules and integrated applications. Key responsibilities include being the central technical subject matter expert and enterprise administrator, driving the configuration and optimization of the system to support business needs globally. You will work with a third-party application support team to manage system configuration, architecture, role-based permissions, data integrity, and releases, and monitor and drive the resolution of defects providing guidance and testing where necessary. You will support Product Owners to develop solutions to system challenges, collect user requirements, research technical practices, and engage with the SAP SuccessFactors community and user groups to stay on top of leading practices. Additionally, you will execute and coordinate User Acceptance Testing and Regression Testing for designated system changes and defect fixes, manage your work and projects, navigate ambiguity, and build collaborative relationships to enable an exceptional user experience. You will also take on responsibility that may be broader than your own work as part of the HR Systems team, partnering on other HR projects, facilitate power user group sessions to provide training or updates, and solve problems while informing effectively to all stakeholders at all levels of the organization.