Senior System Administrator

$97,000 - $114,000/Yr

National Grid

Full-time - Mid Level

Remote

Utilities

About the position

Join National Grid's digital transformation! We are digital creators, continuous learners, and daring innovators. We leverage digital innovative ways to create products and catalyze the transformation of National Grid's business units into more agile and digitally native organizations in our shared purpose of bringing energy to life. We need you! We are looking for an innovative, adaptable, and results-oriented Senior System Administrator to help develop and evolve our capabilities for our HR department. This position can be located in Waltham, MA, Brooklyn, NY, Hicksville, NY, Melville, NY, or Syracuse, NY (candidates may also reside in either Connecticut, Jersey, Hampshire, Pennsylvania, Rhode Island, Vermont, or Maine). These capabilities will allow us to provide an always improving experience to our customers while reducing our costs to serve them. If you yearn to be innovative, contribute new ideas, and play a critical part in our HR Core and Reporting business unit, we want to hear from you!

Responsibilities

• Responsible for day-to-day system configuration and ongoing testing and improvements for HR applications.
• Work within the HR Technology Team alongside Global Product Owners with responsibility for SuccessFactors Employee Central, Recruitment, Onboarding, Performance, Compensation, Learning modules, and other integrated applications.
• Act as the central technical subject matter expert and enterprise administrator, driving the configuration and optimization of the system to support business needs globally.
• Collaborate with a third-party application support team to manage system configuration, architecture, role-based permissions, data integrity, and releases, while monitoring and driving the resolution of defects.
• Support Product Owners to develop solutions to system challenges, collect user requirements, research technical practices, and engage with the SAP SuccessFactors community and user groups to stay on top of leading practices.
• Execute and coordinate User Acceptance Testing and Regression Testing for designated system changes and defect fixes.
• Manage work and projects, navigate ambiguity, and build collaborative relationships to enable an exceptional user experience.
• Take on responsibilities that may be broader than their own work as part of the HR Systems team, partnering on other HR projects.
• Facilitate power user group sessions to provide training or updates.
• Solve problems and inform effectively to all stakeholders at all levels of the organization.

Requirements

• B.A./B.Sc. degree in Business, Computer Information Systems, Human Resources, or equivalent combination of education and experience.
• HRIS experience, preferably using SuccessFactors or other similar HR ERP systems.
• Ability to organize and prioritize tasks effectively.
• Experience on large teams solving complex problems.
• Experience with Excel, PowerPoint, Visio, or other similar software.
• Strong attention to detail, critical thinking, and analysis skills.
• Excellent teamwork, verbal and written communication skills, including the ability to explain technical concepts in non-technical terms.
• Project and time management skills.
• Previous experience with reporting and data analysis preferred.
• Experience working in an Agile environment preferred.

Nice-to-haves

• Experience with additional HR ERP systems beyond SuccessFactors.
• Familiarity with data visualization tools.
• Knowledge of programming or scripting languages.

Benefits

• Consistent growth potential through company leadership programs.
• Competitive compensation package including robust benefits with a yearly bonus.
• Numerous wellness programs.
• A multitude of company-endorsed community programs to participate in.