Senior Systems Administrator

$65,000 - $70,000/Yr

State University of New York - Oneonta, NY

Full-time - Mid Level

Oneonta, NY

Educational Services

About the position

The Senior Systems Administrator at SUNY Oneonta's IT Services unit plays a crucial role in supporting and maintaining the university's critical infrastructure and applications. This position is responsible for coordinating activities related to university systems, including card access control systems, and ensuring a robust computing environment for the university community. The role requires collaboration with various departments and third-party vendors to provide effective IT services.

Responsibilities

• Securely configure, manage and support Microsoft Windows servers, SQL database services, and third-party integrations.
• Collaborate and coordinate activities with university departments including Networking & Telecommunications, Facilities Management and Maintenance, the ID Card office, University Police, and Residence Life & Housing.
• Manage relationships and Service Level Agreements with third-party vendors.
• Provide tier 2 support to the IT Service Desk and other front-facing entities.

Requirements

• Bachelor's degree
• 3-5 years of experience maintaining Microsoft Windows servers and SQL Services.
• Proven experience in integration and automation for user account provisioning, de-provisioning, and access assignment, including working with various departments and vendors.
• Experience configuring and supporting device configurations, accounts and other related tasks.
• Ability to maintain contracts, SLAs, and communication with third-party vendors, ensuring smooth operations and timely updates.
• Advanced troubleshooting skills to resolve complex issues, including hardware and software problems.
• Demonstrated exceptional written communication skills.
• Demonstrated ability to work within a diverse team to accomplish university goals.

Nice-to-haves

• Bachelor's degree in computer science or equivalent
• Experience in administering Card Access systems
• Experience working in a busy IT organization in higher education
• Experience leading projects comprised of diverse team members to accomplish university goals
• Demonstrated ability to devise creative solutions to complex problems

Benefits

• Comprehensive benefits offerings including health insurance, retirement plans, and paid time off.