Senior Systems Administrator

Modern Technology Solutions - Huntsville, AL

Full-time - Senior

Huntsville, AL

Professional, Scientific, and Technical Services

About the position

Modern Technology Solutions, Inc. (MTSI) is seeking to hire a Senior Systems Administrator to join the team. MTSI is known as a Great Place to Work due to its interesting work, employee-first values, and 100% employee ownership. The company offers great benefits, including starting PTO accrual of 20 days PTO/year, flexible schedules, a 6% 401k match with immediate vesting, semi-annual bonus eligibility, and a company-funded Employee Stock Ownership Plan (ESOP). Founded in 1993, MTSI has a track record of success and provides high-demand technical expertise in various fields including Digital Transformation, Cybersecurity, and Mission Assurance.

Responsibilities

• Develop and maintain all systems, applications, security and network configurations.
• Install new software releases, system upgrades, install patches and resolve server and desktop related issues.
• Troubleshoot network performance issues and maintain a disaster recovery plan including routine backup and recovery.
• Engineer solutions, research, and plan for adoption of new technologies.
• Establish practices, procedures, and concepts related to Information Technology.
• Administer Collateral, Special Access Program (SAP) and Sensitive Compartmented Information (SCI) information systems.
• Handle system administration and cyber security for Classified and Unclassified systems.
• Maintain customer-required Information Assurance (IA) certifications such as Security+.
• Schedule, perform, and maintain records of Operating System patching, application patching, system maintenance, antivirus updates, and software/hardware changes.
• Implement and maintain system backups as needed.
• Deploy and configure desktops/laptops, printers, networking devices, and software.
• Troubleshoot network hardware/software (routers, switches, etc.).
• Install/upgrade operating systems and application software.
• Image systems with Microsoft Development Toolkit (MDT).
• Diagnose Windows 10, Office 2010/2013/2016 and other application issues.
• Perform malware and virus removal/repair.
• Track and maintain computer assets using asset management tools.
• Provide analysis related to the design, development, and implementation of hardware and software solutions.
• Manage all aspects of Windows Active Directory infrastructure.
• Install, configure, and support servers, enterprise storage and associated equipment.
• Plan and coordinate system utilization, and perform growth analysis and capacity planning.
• Review current system and make technical/process recommendations for improving efficiency.
• Develop, implement, manage, and maintain security standards, procedures, and guidelines for multiple platforms.
• Develop scripts and automation to improve operations productivity.
• Deploy servers for new or existing projects; keep deployed systems up-to-date.
• Demonstrate professionalism in response to customer requests.
• Coordinate with customers to upgrade, retire or consolidate applications and server hardware.
• Research and/or contact vendors regarding technical problems and solutions.
• Troubleshoot servers.
• Document systems deployments and configurations.

Requirements

• Experience administering systems in a classified environment.
• Patching and Security hardening of classified systems.
• Basic knowledge of federal security requirements and mandates (e.g., RMF, FIPS, NIST).
• Strong Microsoft Windows background with some knowledge of UNIX/LINUX.
• Knowledge of various computer software applications, hardware platforms, networking components and LAN/WAN architecture.
• Experience installing, configuring, and troubleshooting Windows Operating Systems.
• Experience managing user and group permissions in Active Directory.
• Experience troubleshooting redirected folders and offline file synchronization issues.
• Experience building, monitoring, patching, configuring and troubleshooting Windows 2008/2012/2016 servers.
• Installation and configuration of hardware and software.
• Performance tuning and Troubleshooting.
• Account maintenance.
• Proficiency in basic Microsoft Office (365 experience preferred).
• Experience troubleshooting common networking issues on client systems.
• Strong knowledge of standard networking protocols such as TCP/IP, DHCP, DNS, and network hardware such as switches and routers.
• Experience working with business class server hardware; including hardware/firmware upgrades and troubleshooting.
• Experience with common network protocols and services (TCP/IP stack), such as DNS, SMTP, FTP, Telnet, SSH etc.
• Experience with Storage management, such as partitioning local disks and/or SAN/NAS implementations.
• Experience in a fast-paced environment.
• Deep interest in learning and developing new skills.
• Excellent oral and written communication skills.
• Strong organizational skills and ability to manage multiple tasks concurrently.
• Excellent time management, scheduling, and organizational skills.
• Ability to work well independently as well as follow detailed instructions for completing tasks.
• Must be a team player and be able to work within all levels of a project team.
• Excellent Customer Service skills.
• Requires proactive problem solving and troubleshooting/diagnostic skills.
• Ability to provide after-hours/on-call support for critical services.
• Ability to lift standard PC equipment and peripherals for the purpose of installation / moves / replacements / etc. (Approximately 50 lbs.).
• Ability to work on multiple projects and tickets at the same time.
• Experience working in a corporate IT environment.

Nice-to-haves

• One or more enterprise level certifications such as MCSA or MCP certification.
• A+ and/or Network+ certifications.
• Experience with a major system deployment and management technology, such as Microsoft MDT/SCCM, Quest KACE, or other.

Benefits

• Starting PTO accrual of 20 days PTO/year + 10 holidays/year.
• Flexible schedules.
• 6% 401k match with immediate vesting.
• Semi-annual bonus eligibility (July and December).
• Company funded Employee Stock Ownership Plan (ESOP).
• Up to $10,000 in annual tuition reimbursement.
• Other company funded benefits, like life and disability insurance.
• Optional zero deductible Blue Cross/Blue Shield health insurance plan.