Harbor Freight Tools - Calabasas, CA

posted 3 months ago

Full-time - Mid Level
Remote - Calabasas, CA
1,001-5,000 employees
Building Material and Garden Equipment and Supplies Dealers

About the position

The Senior Systems Analyst is a pivotal role within our organization, responsible for understanding and translating functional requirements from key stakeholders into effective solutions that drive business value. This position emphasizes application support, enhancement, design, and the implementation of necessary changes to ensure that our enterprise-level software applications operate efficiently and effectively. The successful candidate will engage in effective communication with both internal and external developers to guarantee that the usability, reliability, and performance of the supported systems meet the evolving needs of the business. In this role, the Senior Systems Analyst will work closely with various levels of the organization, including business sponsors and subject matter experts, as well as the Information Technology team. This collaboration is essential to ensure that high-value solutions are not only planned but also executed successfully. The analyst will manage the daily performance and operation of enterprise-level software applications, ensuring that they are configured and set up correctly to meet business requirements. The responsibilities also include supporting the administration of server environments, planning and testing configuration changes, and maintaining application installations and upgrades. The analyst will create SQL queries to provide necessary data to end users and will be responsible for identifying and troubleshooting errors, conducting root-cause analysis for application issues, and supporting various phases of application development, testing, and deployment activities. Additionally, the role requires production support, including periodic after-hours and weekend responsibilities, to ensure the integrity and performance of applications in both production and non-production environments.

Responsibilities

  • Manage the daily performance and operation of enterprise-level software applications
  • Responsible for the technical configuration and setup of the allocation application
  • Support the administration of the server environments
  • Plan, test, and support configuration changes requested by the business
  • Support application maintenance installs, and application/database/operating system upgrades
  • Collaborate with business and IT analyst(s) to define and scope requested application changes
  • Create SQL queries to provide data to end users
  • Identify errors and troubleshoot issues including bad configuration, messages, and communications failures
  • Conduct root-cause analysis for application issues
  • Support various phases of application development, testing and deployment activities
  • Provide production support including periodic after hours and weekend support responsibilities
  • Perform application management functions including performance monitoring and capacity planning for non-production and production environments
  • Support dry-run activities and go-live execution to ensure code integrity

Requirements

  • BS in Computer Science, Information Technology, Business, or related field preferred
  • 5+ years' experience supporting software applications and software development
  • 5-7 years' experience as an application support specialist, systems analyst, or application manager
  • Experience implementing code revision controls
  • Experience with retail applications and principles
  • Familiarity with retail IT business practices
  • Extensive knowledge of applications interfaces; Allocations/forecasting applications, preferred
  • Proficient use of revision control tools for managing code movements across environments
  • Good knowledge of software development methodologies, tools, standards, and procedures for high-quality software development
  • Good debugging and problem-solving skills
  • Excellent time management, communication, and organizational skills

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Long-term disability
  • 401k plan
  • Paid time off up to 236 hours per year
  • Paid sick time up to 80 hours per year
  • Annual discretionary bonus
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