Senior Systems Analyst - Blue Yonder WMS

Conagra Brands - Omaha, NE

Full-time - Mid Level

Omaha, NE

Merchant Wholesalers, Nondurable Goods

About the position

Conagra Brands is on a journey to deliver best-in-class Supply Chain practices utilizing a continuous delivery model. As part of the IT Customer Delivery Portfolio, you will work with Transportation, Warehousing, and Customer Order Management business partners. The Customer Delivery Portfolio is accountable for evaluating, developing, and implementing supply chain digital technology that aligns with the business strategy, while also using data and analytics to drive actionable insights. This portfolio works with exciting, cutting-edge technologies both cloud-based and on-premise, and will adopt solutions that are flexible, configurable with minimal latency, and intuitive to use. Come join our Customer Delivery Portfolio in a Senior Systems Analyst capacity! As a Senior Systems Analyst reporting to the Director of IT, you will lead solution delivery and support for the day-to-day operations of Blue Yonder Warehouse Management System (WMS). You will provide oversight of administration, critical issue resolution, and development of Blue Yonder WMS. You will also lead delivery of complex projects, enhancements, and service requests within an Agile Continuous Delivery operating model. You will work closely with functional leaders, business and technical solution architects, organizational units, and subject matter experts across IT and Supply Chain to identify and deploy new business capabilities utilizing the Blue Yonder platform.

Responsibilities

• Manage Blue Yonder WMS technical service delivery; execute day-to-day configuration, secondary level support, system maintenance, monitoring, and improvement of the platform.
• Maintain a strong, proactive relationship with internal business customers and other IT teams to deliver incremental value.
• Communicate with IT teams, business partners, and leadership alike.
• Participate in Continuous Delivery as part of an Agile Team to deliver a continuous flow of capabilities and valuable solutions that meet business needs and objectives.
• Support analysis/design/development/testing/implementation of Blue Yonder WMS initiatives; examples such as Automated Guided Vehicle integration and WMS implementations.
• Understand end to end application environment and work with architects to validate capabilities are being built according to strategic direction.
• Oversee IT Outsourcer service management (incident management, root cause analysis, issue escalation, change management).
• Provide leadership to the support team for major (critical) incident resolution and escalations.
• Support integrations and data feeds with other systems and support teams.
• Help with vendor management of application software vendors on services, system lifecycle, audits and contract/license management.
• Lead preparation for technical releases/patches including review of upcoming changes, regression and UAT testing, and consulting on communications to end users.
• Provide thought leadership for Blue Yonder WMS current and future capabilities in alignment with business needs and opportunities.
• Ensure strict adherence to all security and process procedures especially around sensitive data.
• Remain current on industry specific technologies and new trends.

Requirements

• Bachelor's Degree required in Computer Science, Information Technology, or other relevant degree
• 5+ years' experience in Information Technology or relevant experience
• 3+ years' experience as a Blue Yonder WMS IT administrator
• In-depth technical and functional knowledge of Blue Yonder WMS
• Experience supporting Blue Yonder WMS in Consumer Packaged Goods (CPG) industry (preferred)
• Strong data management abilities including design of integrations with other business systems and external technology vendors (SAP ECC or S/4, Oracle Transportation Management, etc.)
• Ability to translate technical concepts to leadership and business concepts to technical resources
• Experience working with systems integrators, external vendors, and IT outsourcers
• Experience with Continuous Delivery and/or Agile methodologies (preferred)
• Desire to mentor less experienced team members and develop their skills
• Self-starter with ability to work in matrixed and cross-functional teams
• Ability to travel up to 10% annually

Nice-to-haves

• Experience supporting Blue Yonder WMS in Consumer Packaged Goods (CPG) industry
• Experience with Continuous Delivery and/or Agile methodologies

Benefits

• Comprehensive healthcare plans
• Wellness incentive program
• Mental wellbeing support
• Fitness reimbursement
• Bonus incentive opportunity
• Matching 401(k)
• Stock purchase plan
• Career development opportunities
• Employee resource groups
• On-demand learning
• Tuition reimbursement
• Paid-time off
• Parental leave
• Flexible work-schedules
• Volunteer opportunities