Senior Systems Analyst - Distribution Technology

$136,200 - $170,200/Yr

Disability Solutions - Seattle, WA

Full-time - Mid Level

Seattle, WA

Administrative and Support Services

About the position

Lululemon is an innovative performance apparel company that specializes in yoga, running, training, and other athletic pursuits. We pride ourselves on setting the bar in technical fabrics and functional design, creating transformational products and experiences that support individuals in moving, growing, connecting, and being well. Our success is attributed to our innovative products, emphasis on stores, commitment to our people, and the incredible connections we foster in every community we serve. As a company, we are dedicated to creating positive change and building a healthier, thriving future, with a strong focus on fostering an equitable, inclusive, and growth-oriented environment for our employees. The Global Distribution Technology team is a highly motivated and knowledgeable group responsible for day-to-day support functions and continuous improvement initiatives across distribution systems. This position will focus on the Warehouse Management System (WMS) that drives all user activities and hardware automation within Lululemon's warehouses. The individual will play a crucial role in leading a multi-year transformation initiative to support the company's future network strategy and growth. In this role, you will oversee projects aimed at driving bug fixes and enhancements, lead functional solution design discussions, and configure systems with a deep understanding of processes, data, and system flows. You will be expected to take ownership and drive clarity in complex and ambiguous scenarios, providing technical oversight and guiding teams to resolve complex technical issues. Additionally, you will support moderately to highly complex business processes, champion best practices around data standards, and serve as a team member, sometimes taking on the role of a technical lead or business analyst. Your responsibilities will also include supporting production issues related to application functionality and integrations, sharing best practices among DC technology, and coordinating with engineering teams to develop cost-effective solutions for high-impact efforts.

Responsibilities

• Oversee projects to drive bug fixes and enhancements.
• Lead functional solution design discussions and system configuration.
• Provide technical oversight and guide teams to resolve complex technical issues.
• Support one or more moderately to highly complex business processes.
• Champion best practices around data standards, policies, and procedures.
• Serve as a team member, sometimes as a technical lead, sometimes as a business analyst.
• Support production issues related to application functionality and integrations after go-live.
• Capture high-level functional requirements and translate them into detailed requirements and actionable technical specifications.
• Drive partnership with fellow team members to share knowledge, documentation, and alignment to new solutions.
• Coordinate with engineering/systems team to develop cost-effective solutions on complex, high-impact efforts.

Requirements

• 10+ years of work experience in information technology with solid experience working on Manhattan warehouse management systems, preferably WMOS and Manhattan Active WM.
• Knowledge and experience with distribution center automation technologies such as warehouse control systems (WCS), material handling equipment (MHE), Putwalls, Autobaggers, etc.
• Advanced experience with SQL.
• Possess expert level understanding of software development practices and project life cycles.
• Possess strong team management skills with excellent analytical and problem-solving skills.
• Creative problem solver with the ability to measure and improve products and processes.
• Self-starter with the ability to make independent decisions and the judgment to know when to seek guidance.
• Ability to manage and complete multiple tasks within tight deadlines.
• Excellent communication and interpersonal skills with a proven ability to work under pressure and during critical production issues.

Nice-to-haves

• Supply Chain experience is a plus.

Benefits

• Extended health and dental benefits, and mental health plans.
• Paid time off.
• Savings and retirement plan matching.
• Generous employee discount.
• Fitness & yoga classes.
• Parenthood top-up.
• Extensive catalog of development course offerings.
• People networks, mentorship programs, and leadership series.