Senior Systems Engineer - Hardware

$96,038 - $179,270/Yr

Marriott International - Lansing, MI

Full-time - Senior

Hybrid - Lansing, MI

Accommodation

About the position

The Senior Systems Engineer - Hardware is responsible for providing architecture, engineering, and delivery support to the Technology Workplace Products Hardware team at Marriott International. This role focuses on component hardening, hardware lifecycle management, compliance, and product selection. The engineer will collaborate with business and technology leaders to design and implement systems that ensure resiliency and uptime while delivering innovative solutions using current and leading-edge technologies.

Responsibilities

• Architects, designs, tests, and implements component hardening standards for endpoints.
• Architects, designs, tests, and implements hardware lifecycle solutions and enhancements.
• Architects, designs, tests, and implements Windows Operating Systems.
• Architects, designs, tests, and implements compliance management solutions and enhancements.
• Provides technical leadership, oversight, governance, and direction for contractors and managed service providers related to Marriott solution delivery.
• Documents solutions and performs knowledge transfer via designs, build documents, and run guides to external service providers.
• Translates and defines Continental IT, Global Procurement, and Business Partners requests into new features, enhancements, or modifications.
• Conducts reviews of hardware lifecycle to review effectiveness, potential gaps, and documents improvement opportunities.
• Advocates for any needed policy/engineering enhancements.
• Provides technical expertise to project team for successful project and change implementations.
• Determines customer requirements and works with sourced resources to develop solutions.
• Participates in the evaluation and selection of technology products.
• Institutes best practices & ensures proper alignment to projects & major initiatives.
• Leads analysis of the current environment to detect critical deficiencies and recommends solutions for improvement.
• Leads analysis of technology industry and market trends to determine the potential impact on existing and planned architectures.
• Functions as a strategic senior technical expert within the department.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Champions leaders' vision for product and service delivery.
• Makes and executes the necessary decisions to keep moving forward toward achievement of goals.
• Provides direction and assistance to other teams regarding projects.
• Determines priorities, schedules, plans and necessary resources to promote completion of any projects on schedule.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Reviews vendor proposals and selects appropriate vendor for services/technologies/hardware.
• Thinks creatively and practically to develop, execute and implement new project plans.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Plans, develops, implements, and evaluates the quality of operations.

Requirements

• 7+ years experience in information technology with technical skills.
• 5+ years experience with designing and implementing hardware lifecycle models for Android, iOS, MacOS, and Windows devices.
• 3+ years experience designing and implementing endpoint management software (ex. Intune, Workspace One, BigFix).
• 3+ years experience with designing endpoint solutions that support CIS/NIST standards.
• Technical infrastructure operations, administration, or engineering background.

Nice-to-haves

• Demonstrated experience providing technical oversight of third-party resources and vendors.
• 5+ years experience with hardware product selection globally.
• 5+ years experience with Component Hardening for Windows Desktop OS using CIS Benchmarks.
• 5+ years experience with Windows Desktop Engineering.
• 3+ years experience with integrating with PowerBI, ServiceNow, and SIEM technologies.
• Experience with Design Thinking.
• Experience with SAFE Agile.
• Excellent communication/reporting skills and problem-solving ability.
• Excellent technical knowledge of current & emerging infrastructure systems & standards.
• Strong knowledge of the best available tools, software, applications, and systems for attaining best-in-class IT technology across the enterprise.
• Excellent understanding of change management and testing requirements, techniques, and tools.
• Ability to create constructive relationships, influence, and communicate (to project team, IT management, and non-technical staff).

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health care flexible spending account
• Dependent care flexible spending account
• Life insurance
• Disability insurance
• Accident insurance
• Adoption expense reimbursements
• Paid parental leave
• Educational assistance
• 401(k) plan
• Stock purchase plan
• Discounts at Marriott properties
• Commuter benefits
• Employee assistance plan
• Childcare discounts