Marriott International - Montpelier, VT

posted 4 months ago

Full-time - Senior
Hybrid - Montpelier, VT
Accommodation

About the position

The Senior Systems Engineer - Hardware is a pivotal role within the Technology Workplace Products Hardware team at Marriott International. This position is responsible for providing architecture, engineering, and delivery support, with a specific focus on component hardening, hardware lifecycle management, compliance, and product selection. The engineer will collaborate with business leaders, technology architects, and other engineers to design and implement systems that meet both current and future requirements. This role is crucial in ensuring that Marriott's services maintain the necessary resiliency and uptime, while also enabling a fast rate of change and continuous improvement in both functional and non-functional aspects of the systems. In this role, the Senior Systems Engineer will conduct extensive research and analysis, leading to the design, creation, and implementation of systems that leverage both current and cutting-edge technologies. The engineer will be tasked with providing solutions that not only meet business needs but also drive innovation and impact across the organization. The position requires a deep understanding of technical infrastructure operations and the ability to create constructive relationships with various stakeholders, ensuring that the systems developed align with Marriott's strategic goals. The candidate will also be responsible for documenting solutions, performing knowledge transfer, and advocating for policy enhancements as needed. This role demands a strategic mindset, as the engineer will function as a senior technical expert, guiding project teams and ensuring that all initiatives are aligned with best practices and organizational objectives. The Senior Systems Engineer will play a key role in evaluating technology products and leading analyses of industry trends to inform future architectural decisions.

Responsibilities

  • Architects, designs, tests, and implements component hardening standards for endpoints.
  • Architects, designs, tests, and implements hardware lifecycle solutions and enhancements.
  • Architects, designs, tests, and implements compliance management solutions and enhancements.
  • Provides technical leadership, oversight, governance, and direction for contractors and managed service providers related to Marriott solution delivery.
  • Documents solutions and performs knowledge transfer via designs, build documents, and run guides to external service providers.
  • Translates and defines Continental IT, Global Procurement, and Business Partners requests into new features, enhancements, or modifications.
  • Conducts reviews of hardware lifecycle to review effectiveness, potential gaps, and documents improvement opportunities.
  • Advocates for any needed policy engineering enhancements.
  • Provides technical expertise to project team for successful project and change implementations.
  • Determines customer requirements and works with sourced resources to develop solutions.
  • Participates in the evaluation and selection of technology products.
  • Institutes best practices & ensures proper alignment to projects & major initiatives.
  • Leads analysis of the current environment to detect critical deficiencies and recommends solutions for improvement.
  • Leads analysis of technology industry and market trends to determine the potential impact on existing and planned architectures.

Requirements

  • 7+ years experience in information technology with technical skills.
  • 5+ years experience with designing and implementing hardware lifecycle models for Android, iOS, MacOS, and Windows devices.
  • 3+ years experience designing and implementing endpoint management software (ex. Intune, Workspace One, BigFix).
  • 3+ years experience with designing endpoint solutions that support CISNIST standards.
  • Technical infrastructure operations, administration, or engineering background.

Nice-to-haves

  • Demonstrated experience providing technical oversight of third-party resources and vendors.
  • 5+ years experience with hardware product selection globally.
  • 3+ years experience with integrating with PowerBI, ServiceNow, and SIEM technologies.
  • Experience with Design Thinking.
  • Experience with SAFE Agile.
  • Excellent communication and reporting skills and problem-solving ability.
  • Excellent technical knowledge of current & emerging infrastructure systems & standards.
  • Strong knowledge of the best available tools, software, applications, and systems for attaining best-in-class IT technology across the enterprise.
  • Excellent understanding of change management and testing requirements, techniques, and tools.
  • Ability to create constructive relationships, influence, and communicate (to project team, IT management, and non-technical staff).

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health care flexible spending account
  • Dependent care flexible spending account
  • Life insurance
  • Disability insurance
  • Accident insurance
  • Adoption expense reimbursements
  • Paid parental leave
  • Educational assistance
  • 401(k) plan
  • Stock purchase plan
  • Discounts at Marriott properties
  • Commuter benefits
  • Employee assistance plan
  • Childcare discounts
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