Senior Systems Engineer

ComPsych - Chicago, IL

Full-time - Mid Level

Chicago, IL

Professional, Scientific, and Technical Services

About the position

The Senior Systems Engineer will serve as a key member of the level 3 engineering team, acting as the highest technical escalation point for Windows Server infrastructure. This role involves managing projects across various teams, identifying, designing, and deploying new solutions, and ensuring the reliability and efficiency of the organization's IT infrastructure.

Responsibilities

• Supports and maintains the backup environment, including managing backup policies and performing restore testing.
• Supports and maintains the disaster recovery solution, ensuring core systems are covered under the corporate DR strategy.
• Maintains inventory, health, and supported versioning of core infrastructure solutions.
• Supports Storage Area Network and Network Attached Storage solutions across multiple sites.
• Assists the Windows team with ongoing Windows Server infrastructure work, including Active Directory and system upgrades.
• Assists the VMware team with ongoing VMware infrastructure work, including software updates and VDI maintenance.
• Identifies automation opportunities and implements solutions accordingly.
• Builds extensive documentation for new and existing solutions.
• Identifies new solutions or designs to improve the environment and provide business benefits.

Requirements

• Experience with Veeam Backup & Replication 9.x.
• Experience with VMware Site Recovery Manager 8.x.
• Experience with Trend Micro Deep Security 10, 11, and 12.
• Experience with Windows Server 2008, 2012, 2016, and 2019.
• Experience with VMware vSphere 6.0, 6.5, and 6.7.
• Experience with RSA SecurID or similar 2FA/MFA solutions.
• Experience with Globalscape EFT or similar Managed File Transfer solutions.
• Proficiency in PowerShell, PowerCLI, and/or other scripting languages.
• Experience with Microsoft Windows roles & features, including DNS, Failover Clustering, and DHCP.
• Experience with the VMware suite of products, including vRealize Operations Manager and VMware NSX.
• Strong troubleshooting skills.
• Strong written and verbal communication skills.
• Project Management skills and proficient in leading meetings.
• 5 or more years combined supporting Windows Servers and/or VMware infrastructure.
• Proficiency with core networking concepts.

Nice-to-haves

• MCSA/E or VCP certification preferred.

Benefits

• Full benefits package including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and more.
• Competitive pay with annual increases.