Senior Talent Acquisition Manager

CarMax - Omaha, NE

Full-time - Mid Level

Omaha, NE

10,001+ employees

Motor Vehicle and Parts Dealers

About the position

The Senior Manager, Talent Acquisition (Retail) at CarMax is a pivotal role responsible for managing and leading a team of Managers and Recruiters who support hiring for various positions including CEC, MIT, and Employment Centers, as well as providing critical field hiring support. This position plays a key role in driving initiatives that align with CarMax's long-term Talent Acquisition strategy. The Senior Manager will be instrumental in developing and executing a comprehensive field hiring strategy to meet both current and future talent needs. This involves continual research and the development of innovative strategies to build a robust talent pipeline across CarMax stores and CECs. In this role, the Senior Manager will lead a team of managers and recruiters, ensuring that the team fosters a strong development culture while effectively supporting the business's hiring needs. Regular business metrics and reporting will be provided to communicate staffing efficiency and effectiveness to key stakeholders. The Senior Manager will meet with clients regularly to understand their business strategies, prioritize sourcing and recruiting workloads, and proactively plan for future staffing needs. Ensuring that clients receive effective and timely updates is crucial, as is helping recruiters navigate any obstacles in finding talent. The Senior Manager will also proactively identify process improvements, gain buy-in from peers and leaders on proposed solutions, and drive these improvements to completion. Collaboration with other teams, such as marketing, legal, and compensation, will be essential to ensure high-quality processes and candidate experiences. The role requires effective leadership to hold direct reports accountable for meeting hiring goals while maintaining a high standard of customer service for candidates and internal clients. Additionally, the Senior Manager will oversee hiring for other talent acquisition-related initiatives and projects as needed.

Responsibilities

• Manage and lead a team of Managers and Recruiters supporting hiring for CEC, MIT, and Employment Centers.
• Develop and execute a field hiring strategy to meet current and future talent needs.
• Research and implement innovative strategies to build a talent pipeline across CarMax stores and CECs.
• Provide regular business metrics and reporting to communicate staffing efficiency and effectiveness to stakeholders.
• Meet with clients to understand their business strategies and prioritize sourcing and recruiting workloads.
• Ensure clients receive effective and timely updates and assist recruiters in overcoming obstacles in talent acquisition.
• Identify process improvements and drive solutions to completion with buy-in from peers and leaders.
• Collaborate with other teams to ensure high-quality processes and candidate experiences.
• Lead and hold direct reports accountable for meeting hiring goals and maintaining high customer service standards.
• Oversee hiring for other talent acquisition-related initiatives and projects as needed.

Requirements

• Minimum of 5 years management level experience required.
• Minimum of 5 years Talent Acquisition experience, directly leading a team of recruiters or owning hiring.
• Retail talent acquisition experience preferred.
• Experience building a new function/team from the ground up or leading a cross-functional project or initiative required.
• Demonstrated experience of leading a large team or managing the business needs of multiple stakeholders required.
• Proven success in leading teams directly or indirectly, including associate development and courageous leadership.

Nice-to-haves

• Experience in a fast-paced retail environment.
• Familiarity with HR technology and applicant tracking systems.

Benefits

• Comprehensive health insurance coverage.
• 401(k) retirement savings plan with company matching.
• Paid time off and holidays.
• Employee discounts on vehicle purchases and services.
• Opportunities for professional development and training.