Senior Technical Account Manager - Alternative Investments

Bloomberg - New York, NY

Full-time - Mid Level

New York, NY

Broadcasting and Content Providers

About the position

The Senior Technical Account Manager for Alternative Investments at Bloomberg is responsible for delivering exceptional service and technical support to Content Partners and customers. This role involves managing relationships, improving workflows, and ensuring the efficient onboarding of new data sets, all while becoming a subject matter expert in Alternative Investments.

Responsibilities

• Provide outstanding support to Content Partners to ensure trust in Bloomberg with their valuable content.
• Establish, maintain, and improve relationships with Content Partners to develop and implement technologies/workflows and facilitate efficient onboarding of new data sets.
• Prioritize and manage projects with multiple collaborators to improve efficiency and return on investment.
• Work closely with a global team of account managers, technical specialists, and product managers to understand clients' data needs and market trends.
• Proactively manage campaigns to stay engaged with Content Partners and maintain the quality and reliability of contributed content.
• Support colleagues with campaigns to ensure a high standard is reached across the team.
• Become a subject matter expert in Alternative Investments by using business intelligence to spot trends and identify gaps.
• Write detailed, accurate, and complete specifications/requirements.
• Contribute to training colleagues.

Requirements

• Bachelor's degree or equivalent experience qualifications.
• 5+ years of work experience in the financial services industry, including exchanges, market data providers, or financial institutions.
• Demonstrated experience in Alternative Investments.
• Proven understanding of capital markets and the investment lifecycle for private assets.
• Exceptional customer service skills, with the ability to handle and prioritize multiple client queries and projects simultaneously.
• Good interpersonal skills and a desire to work directly with customers.
• Excellent written and verbal communication skills.

Nice-to-haves

• Master's degree or equivalent experience or certification such as a CFA charter holder or CAIA.
• Experience in using business intelligence to identify gaps and trends, or opportunities for product enhancements.
• Knowledge in information technology and statistical analysis or computer programming, for example, Excel, SQL, and/or Python.

Benefits

• Competitive salary
• Permanent position
• Opportunities for professional development