Senior Technical Analyst, Sap Master Data Governance

Shiseido

Full-time - Mid Level

Merchant Wholesalers, Nondurable Goods

About the position

The Senior Technical Analyst, SAP Master Data Governance will serve as a critical resource for Level 1 support, focusing on troubleshooting both technical and functional issues related to master data management using SAP Master Data Governance (MDG) and S4HANA. This role is essential in facilitating the implementation and ongoing support of SAP Procure-to-Pay (PTP) and Materials Management (MM) modules, aimed at enhancing the business functionality and overall performance of clients while ensuring a high level of customer satisfaction. The analyst will be responsible for managing various aspects of master data, including Business Partner, Material Master, and MDG Financial objects, ensuring that the data is accurate, consistent, and accessible across the organization. In this position, the analyst will leverage their hands-on experience in multi-level workflow setup and their fluency with various master data types to effectively address and resolve issues. They will also be expected to have a strong understanding of integration methods such as IDocs and proxies, as well as sufficient knowledge in ABAP to debug SAP programs when necessary. The role involves assisting with mass uploads or changes to master data using tools like LSMW and MASS, and designing, configuring, and testing solutions within SAP MDG and S4HANA. The Senior Technical Analyst will act as a liaison between business functions and both regional and global technical teams, analyzing current business processes and scenarios to recommend and develop solutions that meet client needs. They will be tasked with analyzing and resolving critical issues, providing insights into industry best practices, and monitoring errors through daily reporting. Additionally, the analyst will prepare root cause analyses for all issues and functional specifications for developments, create change requests to support business needs, and lead and advise business partners on MDG initiatives. This role requires a proactive approach to problem-solving and a commitment to continuous improvement in data management practices.

Responsibilities

• Provide Level 1 support for troubleshooting technical and functional issues related to master data using SAP MDG and S4HANA.
• Facilitate the implementation and support of SAP PTP/MM modules to enhance business functionality.
• Manage multi-level workflow setup for master data processes.
• Handle various integration methods like IDocs and proxies.
• Assist with mass uploads or changes to Master Data using tools like LSMW and MASS.
• Design, configure, and test solutions in SAP MDG and S4HANA.
• Support business functions for issues related to SAP MDG and S4HANA PTP.
• Act as a liaison between business functions and regional/global technical teams.
• Analyze current business processes and recommend solutions to meet client needs.
• Analyze and resolve critical issues related to master data management.
• Provide detailed knowledge of industry best practices in data management.
• Monitor and assist in resolving errors through daily reporting.
• Prepare root cause analysis for all issues and functional specifications for developments.
• Create Change Requests to support business needs as required.
• Lead and advise business partners on MDG initiatives.

Requirements

• 3+ years' experience in SAP S4 MDG and MM modules.
• 3+ years' IT and ERP experience.
• 3+ years' experience with data management.
• Proficiency in SQL and ETL skills.
• Strong SAP MM functional and configuration skills.
• Business and solution-oriented mindset with a global perspective.
• Good planning and analytical skills.
• Excellent communication and organizational skills.