Appian - Mclean, VA
posted 4 days ago
About the position
We are seeking a Senior Technical Consultant to join our Customer Success Public Sector team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to help lead projects and work throughout the entire project life-cycle to define, design, develop and implement custom software solutions using Appian's low-code platform for our commercial clients. This includes working within an agile environment to understand our client's business processes and technical needs, launch new relational data models in production, developing APIs to integrate with multiple systems, and leading/mentoring consultants through fast-paced software implementations. You will also collaborate with client's technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.
Responsibilities
- Engage with customers post-sales to develop software solutions on the Appian platform.
- Lead projects and work throughout the entire project life-cycle.
- Define, design, develop and implement custom software solutions using Appian's low-code platform.
- Work within an agile environment to understand client's business processes and technical needs.
- Launch new relational data models in production.
- Develop APIs to integrate with multiple systems.
- Lead and mentor consultants through software implementations.
- Collaborate with client's technical teams and business users throughout the software development life cycle.
- Drive adoption by empowering clients to build process applications independently.
Requirements
- Passion for mentoring/developing others and experience leading small teams through post-sale software implementation.
- Ability to work with clients to define business processes and gather functional and technical system requirements.
- Excellent communication skills and a passion for technology and continuous learning.
- History of success on cross-functional teams; experience building products using agile methodologies.
- Basic understanding of object-oriented programming, experience with relational databases and database design/data modeling, and SQL skills.
- Knowledge of software testing practices and integrations experience using APIs such as REST and SOAP.
Nice-to-haves
- Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers.
Benefits
- Comprehensive onboarding and Appian training.
- Continuous learning opportunities including knowledge shares and online trainings.
- Career planning with tracks in technical, focus, and business.
- Monthly social events and a supportive community culture.
