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GCI Communication Corp - Anchorage, AK

posted 2 months ago

Full-time - Senior
Onsite - Anchorage, AK
Heavy and Civil Engineering Construction

About the position

The Senior Technical Operations Coordinator at GCI is a field-based technical role focused on telecommunications installation and servicing of video, high-speed data, and voice product lines. This position requires a strong understanding of electronics and telephony equipment, ensuring efficient and professional service delivery to customers in both residential and business settings. The coordinator will perform maintenance, site surveys, and coordinate contract resources while adhering to safety and compliance standards.

Responsibilities

  • Perform preventative and corrective maintenance, including underground cable locates and outage response.
  • Conduct site surveys for coax and fiber plant installations.
  • Manage routine service, maintenance, and quality control for burial job sites.
  • Execute leakage detection duties and manage assigned tickets.
  • Perform installation, modification, and testing procedures for telecommunications equipment.
  • Coordinate and direct contract resources such as installers and technicians.
  • Maintain basic vehicle upkeep and manage truck stock according to company policies.

Requirements

  • High School diploma or equivalent.
  • Minimum of ten years of experience in telecommunications, field operations, broadband, or related fields, including at least two years of field experience.
  • Demonstrated advanced proficiency in telecommunications installation and problem-solving.

Nice-to-haves

  • Associate degree in electronics or telecommunications trade school training.
  • Relevant telecom industry certifications.

Benefits

  • Health insurance coverage
  • 401k retirement savings plan
  • Paid holidays
  • Flexible scheduling options
  • Professional development opportunities
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