Senior Technical Product Manager - Corporate Systems

Fivetran - Oakland, CA

Full-time - Mid Level

Oakland, CA

Publishing Industries

About the position

Fivetran is on a mission to simplify and enhance access to data, making it as reliable as electricity. As a Senior Technical Product Manager for Corporate Systems, you will play a crucial role in building and delivering the internal systems roadmap that supports various corporate functions. This position is part of the newly established Systems Engineering organization, which is responsible for designing, implementing, configuring, and maintaining the internal systems that drive Fivetran's operations. Your work will directly impact the efficiency and effectiveness of our internal processes, ensuring that our systems not only support but also accelerate the growth of the business. In this role, you will collaborate with multiple teams, including People, Finance, Legal, Procurement, Analytics, Product, and Engineering, to gather requirements and deliver systems and capabilities that enhance data quality and process scaling. You will be expected to understand the key technologies that drive our systems and product interactions, guiding your team while working cross-functionally with both technical and non-technical stakeholders. Your responsibilities will include writing product requirements, developing technical design documents, and defining technical solutions to business challenges. You will identify opportunities and challenges within corporate functions, prioritize the roadmap, and ensure alignment between business vision and technical solutions. Your hands-on management will be essential in executing critical projects, tracking timelines, and ensuring that project goals and deliverables are met. Additionally, you will foster a culture of continuous improvement, encouraging your team to iterate on processes and tools to enhance efficiency. By leveraging data-driven insights, you will make informed prioritization decisions and report on the health and success of various projects, ultimately contributing to the overall growth and success of Fivetran.

Responsibilities

• Identify opportunities and challenges within corporate functions and write accurate product requirements.
• Collaborate in prioritizing the roadmap, balancing new functionality with managing process/technical debt.
• Align business vision with technical solutions, delivering a systems roadmap aligned to business processes.
• Collaborate closely with internal stakeholders and Systems Engineering teams to execute the internal systems roadmap.
• Lead planning, scheduling, and tracking of project timelines and milestones using appropriate tools and techniques.
• Provide hands-on management of critical projects, applying expert judgment to planning and execution activities.
• Partner with key stakeholders across various functions to define business requirements and translate them into technical solutions.
• Ensure a clear communication framework is in place to align expectations, progress, and feedback between teams and stakeholders.
• Identify opportunities for process optimization and recommend new systems or enhancements to existing systems.
• Foster a culture of continuous improvement, encouraging iteration on processes and tools.
• Establish and oversee tracking of health metrics to ensure systems align with business processes.
• Use data-driven insights to make prioritization decisions and report on project health and success.

Requirements

• 5+ years experience as a technical product manager, technical program manager, or a related role.
• Solid domain knowledge within corporate business processes and the teams that execute them.
• Ability to work through ambiguity and adapt to changing circumstances.
• Experience in writing requirements that solve complex business challenges.
• Adept at prioritizing major initiatives and balancing short-term needs with long-term strategic priorities.
• Deep understanding of enterprise-grade systems and end-to-end processes.
• Experience in performing in-depth analysis and research to identify opportunities for system improvements.
• Ability to translate complex details into clear, concise requirements for both technical and non-technical stakeholders.
• Experience with Agile or Scrum project management methodologies.

Nice-to-haves

• Experience with Corporate Systems (e.g. Workday, Coupa, Pigment, Netsuite, Ironclad) and the internal processes they support.
• Public company experience and understanding of system and process controls.
• Proficiency in general-purpose programming languages and SQL.

Benefits

• Health insurance coverage
• 401k retirement savings plan
• Flexible scheduling options
• Professional development opportunities
• Paid holidays and vacation time