CVS Health - Providence, RI

posted about 2 months ago

Full-time - Senior
Remote - Providence, RI
Health and Personal Care Retailers

About the position

At CVS Health, we are committed to bringing our heart to every moment of your health. As a Senior Technical Product Manager in our Analytics & Behavior Change group, you will play a pivotal role in driving innovation and influencing business decisions. This position is integral to a team that develops analytical cloud-based products within the Pharmacy Benefits Management ecosystem, focusing on pharmaceutical forecasting and pricing. You will have the opportunity to modernize legacy systems using cutting-edge technology, enhancing accuracy and efficiency through data science and AI. Your work will involve collaboration with various teams, including business groups, data science, data engineering, and application development, as well as with partner product owners. You will be responsible for developing components of software products that cater to financial users in our Pharmacy Benefit Manager (PBM) business unit, specifically working on the Data and Forecast Mart (DFM) and Computation Engine (CE) applications, which utilize data from GCP and Azure for forecasting and modeling. In this role, you will provide strategic leadership and oversee the entire product lifecycle, from user research and requirements gathering to architecture, development, testing, integration, and iteration. You will work to align product strategies with business goals, manage resources, and facilitate collaboration between product teams and other departments to ensure product success and customer satisfaction. Your responsibilities will include identifying new opportunities, assessing product performance, and developing long-term strategic plans for future product lines. You will establish efficient user research and requirement management processes, analyze data to influence product features, and maintain effective communication across functional units and stakeholder groups. Additionally, you will define strategies for product iterations and releases, ensuring that all team members have the necessary information to deliver high-value software code. Your role will also involve organizing meetings for collaboration, status reporting, and resource management, all while supporting the overall goals of CVS Health.

Responsibilities

  • Providing strategic leadership and leading a team responsible for digital product development by defining strategy, vision, product roadmaps, prioritizing feature development, coordinating with stakeholders, and ensuring successful product launches.
  • Overseeing the entire product lifecycle, including user research and interview, requirements gathering from various stakeholders, end to end architecture/design, development, testing, integration, and iteration.
  • Working across the organization to align product strategies with business goals, manage resources, and facilitate effective collaboration between product teams and other departments to drive product success and customer satisfaction.
  • Identifying new opportunities, assessing the company's product performance, and helping develop its long-term strategic plans for future product lines.
  • Establishing the efficient user research, requirement management, prioritization, and delivery of the digital product roadmap to successfully enhance the company's brand recognition and competitive advantage in the industry.
  • Developing technology and product roadmaps to provide visibility of risk and improvement options to maintain a proactive attitude among the digital product team.
  • Analyzing qualitative and quantitative data to influence product features and prioritization to successfully deliver value to the users and company.
  • Facilitating continuous and cross-communication across functional units and stakeholder groups, establishing relationships with collaborators at every organizational level.
  • Defining strategy for product iterations, schedules, releases, and roadmaps to maintain speed to market and differentiation.
  • Discovering, designing, and documenting business requirements and ensuring that data scientists, data engineers, QA Engineers, BI engineers, and application developers have enough information to deliver high-value software code.
  • Working with users, business product owners (BPO), release managers and other stakeholders towards requirements and prioritizing features along with synchronizing the release plans across multiple products.
  • Organizing/leading meetings for collaboration and process implementations, status reporting and presentations, supporting resource and budget management.

Requirements

  • 10+ years of work experience in Software Development projects.
  • 5+ years of Product Management experience.
  • 5+ years of Agile development methodology.
  • 4+ years' experience working cross-functionally with Engineering or Data Science teams and familiarity with Data Science concepts.
  • 1+ year of hands-on experience with any programming language.
  • Deep knowledge of various types of Healthcare data, including strong grasp of data nuances, common use cases, and limitations, with experience in common analytics tools.
  • Proven track record of managing all aspects of a successful analytics product throughout its lifecycle.
  • Exceptional communication skills to ensure all stakeholders understand and are aligned with the product plan.
  • Adept at collaboration and teamwork.
  • Mastery of problem solving and decision-making skills.
  • Ability to thrive in a highly collaborative, fast-paced environment where the nature of the work can be varied.

Nice-to-haves

  • History of providing data-based experiences to customers that make the complex understandable.
  • Experience with forecasting, what-if scenario planning, and financial analysis.
  • Technical hands-on experience with SQL, Cloud based Architecture, PySpark, Python.
  • Any data analytics experience is a big plus.

Benefits

  • Full range of medical, dental, and vision benefits.
  • 401(k) retirement savings plan.
  • Employee Stock Purchase Plan.
  • Fully-paid term life insurance plan.
  • Short-term and long-term disability benefits.
  • Numerous well-being programs.
  • Education assistance and free development courses.
  • CVS store discount and discount programs with participating partners.
  • Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year.
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