PayPal - San Jose, CA

posted 2 months ago

Full-time - Senior
San Jose, CA
Credit Intermediation and Related Activities

About the position

As a Senior Product Manager for PayPal Checkout, focused on the consumer experience of Fastlane by PayPal, you will play a pivotal role in shaping the future of PayPal's accelerated payment solution. This role is designed for individuals who are eager to conceptualize, innovate, execute, and deliver exceptional experiences to PayPal users across the globe in a highly dynamic and complex domain. You will be part of a team that is dedicated to transforming the checkout experience for millions of users worldwide, ensuring that the product offerings are continuously iterated upon to meet the evolving needs of customers and merchants alike. In this position, you will drive the development and execution of product strategies that enhance the checkout experience. You will collaborate closely with cross-functional teams, including engineering, design, and UX, to deliver innovative and problem-focused payment solutions. Your day-to-day responsibilities will include identifying market opportunities, defining the product roadmap, and leading the end-to-end product lifecycle from concept to launch. You will prioritize features based on user feedback and market research, ensuring that the product remains competitive and user-centric. Your role will also involve analyzing the competitive landscape and industry trends to identify opportunities for innovation. You will utilize data-driven insights to ideate, build, deploy, and analyze UX experiments, continuously improving the product and user experience. Additionally, you will define, track, and monitor key performance indicators (KPIs) to measure the success of your initiatives, collaborating with analytics and instrumentation teams to understand product performance better. This position is crucial for driving continuous improvement through user testing and feedback mechanisms, ultimately enhancing the overall customer experience with PayPal's checkout solutions.

Responsibilities

  • Identify market opportunities and define product roadmap to address customer and merchant needs.
  • Collaborate and tactically work with senior leaders that are stakeholders on your projects and can quickly build consensus.
  • Lead the end-to-end product lifecycle from concept to launch, including ideation, requirements definition, design, development, and launch.
  • Prioritize features and enhancements based on user feedback, market research, and business impact.
  • Work closely with engineering, design, and UX teams to ensure timely and high-quality delivery of product features.
  • Analyze competitive landscape and industry trends to identify opportunities for innovation and differentiation.
  • Use data-driven insights to ideate, build, deploy, and analyze UX experiments to continuously improve the product and user experience.
  • Define, track, and monitor key performance indicators (KPIs) to measure the success of your initiatives.
  • Collaborate with analytics, instrumentation, and integrations teams to define data and ingestion requirements needed to understand product performance.
  • Diagnose and address performance issues.
  • Drive continuous improvement through user testing, A/B testing, and other feedback mechanisms.

Requirements

  • 5+ years of product management experience, with a focus on mobile or native apps, preferably in the payments or e-commerce industry.
  • Strong strategic thinking and problem-solving skills.
  • Proven track record of successfully launching product features at scale.
  • Strong understanding of software development processes, including experience with Agile methodologies.
  • Excellent communication and interpersonal skills.
  • Ability to influence and lead cross-functional teams.
  • Strong analytical skills and experience with data-driven decision-making.

Benefits

  • Flexible work environment
  • Employee shares options
  • Health insurance
  • Life insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Annual performance bonus
  • Equity compensation
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